Active since Jun 2009
I got a call today from ABSA Credit card division. Consultants name was Gladwin. Let me start off by saying the number came up on my truecaller as spam, ABSA credit card and it was also from a cell number. After having a bad experience with a previous **** call, I'm very nervous about banks calling me and asking me to verify my information. Gladwin started being rude and having an attitude with me when I asked him for any further security to verify themselves. I do not appreciate being spoken to in a condescending tone. I don't care if you are the king of England. ABSA please train your staff to be better! If I as the client request for further security measures to make sure that I am indeed speaking to someone verified from the bank, I have a right to that. I don't need teenage attitude problems with your work force!
Looking for amazing, organic and healthy goods? Faithful to nature it is. I stumbled upon it years ago and let me tell you.. I have not gone wrong with them. Throughout both my pregnancies I bought the best vitamins and snacks from them. Service is efficient and your goodies come packed so well. FtN fan always!
I have a Prestige bank account, went into the bank on Tuesday 14th Jan 2025 to change my EAP limit as I need to urgently transfer funds to an investment acc. I was told that they cannot help me and I need to speak to my banker. Spoke to someone on the same day who said her team lead will call back to verify my increase. I have had no callback since Tuesday. Before writing this complaint I sent an email to follow up... its now 3 days later and nothing. I'm so disappointed guys..... I've never used the benefits on this account ever and the one time I do I'm left with a bad experience.
The most frustrating app service in South Africa. Cannot ever login. Keep getting a sequence error message, have to keep changing my password. But I can never get this app to work. Guys why cant this be as simple as the Checkers app??? Its not rocket science.
Very affordable and most of the products are quality.
Fast and efficient service. Always receive good quality products.
Always a good experience. Get all sorts of weird and wonderful things at very low prices. Delivery is always on time and efficient.
I'm writing this out of sheer frustration. My mom (policy holder) passed away in June. Through the entire grieving process I didn't have time to submit a claim. 20th of September I submitted everything that was required.... no feedback from Metropolitan whatsoever. Email sent to ask what's going on... I get a response to fill in the form as best as I can.... I do that and resend. Still no feedback. Why do I have to keep on following up?? And why can't this be a smooth process? All of the paperwork is there! Please I need this sorted out.
Let me tell you... I am obsessed with Superbalist. Their sales... They have big brands at affordable prices. Best of all... their sales are to die for! You will even find exclusive stuff that you will not find anywhere else. Very happy with them.
I'm writing this complaint with absolute unhappiness right now. My father passed away in December 2020 from covid. His will was through FNB... So naturally the executors are FNB. Since then till now.. September 2022... it has been an uphill battle to get estate wound up. The executor is also very laxy daisy... I believe the lady's name is Kristal Govender? We've wanted to sell 2 of my fathers vehicles in the meantime... I managed to get hold of we buy cars.. But as soon as everything went through to Kristal.. it all fell short. I'm not sure where the delay lies. During all of this, we lost my mom as well. My mom had no clue what was happening... Because to get timeous feedback from Kristal... without me or my husband asking for it is like squeezing blood out of a stone! I now need a letter from the executor stating that my mom is deceased in order for me to take over the short term insurance policy.. Lord knows when I will even get that letter (mind you I sent an email to Kristal on Friday 2nd September) to request for this letter. I also have my will with FNB, but after this experience... You bet your bottom dollar.... It will no longer be with FNB. And I promise you I will be letting all my family and friends know about this absolute horrendous service that we have been receiving. I need someone... Anyone to please follow up with what is happening with the estates of both my parents!!! Also what is taking so long with the sale of the 2 cars??? If I had done it privately... The cars would have been gone by now!!! Now I know why I dont bank with this bank. YOH!
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