RE
Ruegshana E
Active since Aug 2020
8
Reviews
0
Industries
Reviews
8 reviews8 months ago
Commendation for Excellent Service – Tafelberg Furnishers Diep River Store
Dear Jacques and Riaan, I would like to take a moment to commend the exceptional service I recently received from your Diep River store. Your team went above and beyond to assist us, and I feel it deserves special recognition. On Saturday, 16 August, we purchased a Samsung Smart TV. Unfortunately, once home, we found that the TV would not connect to our wireless network (although it did connect via mobile hotspot and LAN cable). After a visit to the Samsung store at Canal Walk, where they could not identify the issue, we returned to your store on Sunday morning. There, Graham Newman and Stef van Wyk assisted us extensively, though without success. Stef assured us that he would follow up with the Samsung representative, which he did. On Monday, despite limited assistance from Samsung’s support centre, Stef personally contacted me and offered to come to our home with a colleague, Siraaj Stanford, and another unit of the same model to troubleshoot further – saving us the inconvenience of repeated trips. Both televisions, however, experienced the same problem. Stef then took them back to the store, and by the following day we were able to exchange the Samsung for a Hisense model. This TV connected seamlessly and has worked perfectly ever since. We have been long-standing customers of Tafelberg and have always appreciated the high standard of service your staff provide. On this occasion, we were especially impressed with the dedication and customer care shown by: Stef van Wyk Graham Newman Siraaj Stanford Their professionalism, patience, and commitment truly set them apart, and we are most grateful for their assistance.
0 replies
14 months ago
Billed twice a month
Hi there, I have noticed that from Oct 2024 I am being billed twice a month for Amazon. Instead of paying R79.00 once a month. I am being billed R79 on 8th of the month, then again another R79 on 13th of the month. I cannot find a phone number or anyway to contact anyone from Amazon Prime Video in South Africa. Can someone please make contact with me?
0 replies
14 months ago
Being billed twice a month - no contact details for company
Hi there, I have noticed that from Oct 2024 I am being billed twice a month for Amazon. Instead of paying R79.00 once a month. I am being billed R79 on 8th of the month, then again another R79 on 13th of the month. I cannot find a phone number or anyway to contact anyone from Amazon Prime Video in South Africa. Can someone please make contact with me?
0 replies
14 months ago
I'm being billed twice a month...and no way to make contact!!
Hi there, I have noticed that from Oct 2024 I am being billed twice a month for Amazon. Instead of paying R79.00 once a month. I am being billed R79 on 8th of the month, then again another R79 on 13th of the month. I cannot find a phone number or anyway to contact anyone from Amazon Prime Video in South Africa. Can someone please make contact with me?
0 replies
38 months ago
Virgin Active - watch your debit orders!!
Can someone please contact me. I cannot get through to my club - my salesperson not responding to my calls or whatsapps, and I am even calling from a number that is not mine. I have vitality but being billed full amount. Been trying to sort this issue since 9 Dec 2022....
0 replies
61 months ago
Excellent service for Good Hope Meat Hyper
I placed and order online and it was delivered on time, my only qualm was the macon that came with my order, in that it had more fat to meat ratio. I then dropped them an email via their website to mention my disappointment and thought that would be the end of that. However, I was very pleasantly surprised when the next evening just on 6pm, a knock on my front door led to me receiving a replacement vacuumed sealed pack of macon, with almost no fat on it! Thank you Good Hope Meat Hyper for excellent service
0 replies
61 months ago
Property Insurance
Precious was super awesome, she was really helpful and super patient with me. Her service was 5 stars!
53 replies
69 months ago
Supersonic Sucks
Wow, what a sucky company to liaise with. We have been waiting for 3 weeks for our router to arrive, every time we call, we are informed the problem is being escalated. Every call centre agent gives us a different story, it seems they don't even have our query on file. We want to cancel, but even though we do not have any fiber line or internet connection we are told that there is a month cancellation and we have to pay? Is there any Super in Supersonic?
53 replies
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3 (37.5%)
4 Star
0 (0%)
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1 Star
5 (62.5%)