SS
Sham S
Active since Aug 2020
5
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0
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Reviews
5 reviews21 months ago
False advertising
This is not a loan company they look around for a loan for you and take 20% of the loan you get. I had to drive all the way to their offices because they don't do online loans just to drive 30km with a complete different story. I honestly don't know how people can rate this companywitj 5 stars. Please beware
168 replies
28 months ago
Pathetic Service
I have been with supersonic for a while now . A few months ago they sent me an invoice of R899 whereas my subscription is R699 . The address on the unknown R899 had a different address to mine . I called the accounts department and queried my account. They admitted it was an error and I should ignore it . Now I receive an invoice with my address with an arrear amount of R899 . How pathetic to overcharge me
129 replies
67 months ago
Worst service ever
Please stay away this company will give you so much grief .They are so unprofessional untrained and arrogant. Worst ISP ever .
371 replies
67 months ago
Supersonic fibre very unprofessional and rude
Hi I called supersonic call centre accounts at the beginning of September to enquire the amount due as I wanted to pay via eft . I was told I owe the current only which is R699 and everything will be up to date . I paid via eft and sent the proof of payment as requested . My internet fiber stopped working on Friday 02 October so I called supersonic to enquire . I was told that there a problem in my area and should be resolved within an hour . I went out came home 3 hours later the internet was still off . I called again to be told it's a fiber problem and the service provider vuma will call me in a few minutes . I waited more than one hour and called supersonic again. I now told that my account is suspended and needed to pay . I then enquired will I be connected after pay . I was told yes all I have to do is email proof of payment and I will be reconnected. I sent the proof of payment . I called supersonic to tell them I paid and the proof of payment sent as requested and if I could please get reconnected as promised. She was rude by telling me " I am sorry we dont work this way we need to notify another department " and just drops the call . It has costed me R480 airtime and R550 in data because of supersonic unprofessional untrained and useless staff . Please listen to our voice recordings and you will know how wrong your team are . I was with Nepic with no problems . Tyron Singh SO123708 . I am disappointed . I paid almost R3000 at one shot for my account . I spent almost another R1000 in data and airtime . Please resolve and reimburse me .
0 replies
69 months ago
RIP offs
I took my car for a major service at car care clinic boksburg I left my car there and after an hour the manager micheal called and told me there were many problems on my Hyundai getz and it will be 30k to repair . I told him to just do the major service which was 1695 . When went to collect my car , I asked for the diagnostic report and "Micheal " told me that he was offline and could not do the diagnostic test ....which was part of the test and I paid for it . I took my car to Hyundai agent and the same repairs the guys charged me 9500 .
106 replies
Review Distribution
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1 Star
5 (100%)