CG
Carmen G
Active since Aug 2020
5
Reviews
0
Industries
Reviews
5 reviews14 months ago
Incorrect price
I just purchased Annique Baby Tea 20 bags at R105.00! I only saw the price after I paid. Online I see it is priced at R69.00. Can I report this consultant and store somewhere?
0 replies
25 months ago
Terrible service
Absolute terrible and unprofessional service. All the ladies and gents working in sales, utilities, on site and enquiries are all blunt and rude and never want to assist or go the extra mile. I will never recommend them. Since we bought our property there in 2020 it has been struggle upon struggle in all departments. Now that we are moving, I am struggling even more just to get building plans out of them, they never keep you in the loop, I have to follow up every time and they just shrug their shoulders each time.
0 replies
58 months ago
Never receive order, now I have to pay shipment again?
I am extremely dissatisfied with Loot.co.za's service. I placed an order on 1 July 2021 and still have not received my order. I received no communication and phoned the helpline on 15 July 2021 and the gentleman informed me that my order is being held at the warehouse due to the riots and that it will be sent out this week and that they will contact me the day before it is shipped. Now I receive an email saying that my order has been returned as undeliverable and that I have to pay R172.00 to get it shipped again! I refuse to pay this as I am at home all day and no one has contacted me and I am not at fault here. This parcel was a birthday present. Needless to say that the birthday has already passed. I have already paid for the shipment and refuse to pay for it again as I did not receive shipment at all.
0 replies
67 months ago
Builders Secunda...worst service in a long time.
I went to Builders Warehouse Secunda branch yesterday in search of a bath screen, a hand towel ring and a tap lock. I went just after 4pm and the shop was quiet. Shop assistants were standing around and I went to one guy and asked for assistance. He was on his phone, texting. He motioned for me to go to the painting counter. I refused as I did not want anything there and the assistant and the paint desk was speaking to a client on the phone. I went to the info counter and asked them for assistance. I waited 7 minutes for one of the floor assistants they called, to quit chatting to their colleagues and to finally come and assist. The lady that assisted me took me to the wrong aisle for the tap locks and told me they were out of stock. According to their website there was stock. I asked about the bath screens and she insisted that they were out of stock. My fiancé showed her on his phone that there were in fact 6 in stock, according to the webpage, which shows how much Secunda has in stock. She argued and said that it is out of stock. We left. I phoned the shop this morning to talk to the manager. I explained the situation and she would have phoned me back within a few minutes. It is 2 hours and 21 minutes later and still...nothing. I eventually phoned CTM and the lady assisted me in the most friendly manner. I am really disappointed at the level of service from Builders Secunda. I will not recommend it to anyone.
0 replies
69 months ago
OK Liquors Secunda
Worst service ever. My friend and I entered the shop and asked for service regarding a certain type of beer we wanted to buy. The manager informed that they did not have the certain beer in stock and told us that he was busy and turned his back on us. I asked if he had any other beer in stock and he started shouting at me and asking me if i was deaf as he already said that they are out of stock. I told my friend that we should just leave. He then followed us out remarking all kinds of names and sweared at us. I will never buy from OK Liquor Secunda again.
53 replies
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1 Star
5 (100%)