AM
Aubrey M
Active since Aug 2020
3
Reviews
0
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Reviews
3 reviews2 months ago
Poor Service Department
I took my car for service on Monday, 30 April. During the course of the day around 14h00 I received a call from their service advisor Precious Mnguni that the service on the car was complete, they are still washing it and she will call me thereafter. Seemingly, she forgot about me until 17h28, when she finally remembered that I need to be shuttled from home to fetch my car. Mind you, I had made more than five calls to the dealership between 14h00 and 17h28, no one picked up the phone, or else someone will pick up the phone to transfer me to Precious or to notify her of my call but nothing materialised as no one returned my call. When she called at 17h28, supposing that she was rushing to knock off at that time (that seemed more important to her), she was even suggesting, casually and uncompassionately so, that I fetch the car the next day. Also, her claim was that there was no network in the dealership during the day, which I believe to be a lie. End result, I ended getting my car in the evening after 18h00, having dropped the car with the dealer around 17h30.
0 replies
29 months ago
Poorest Customer Service
I did a quote via Hippo and it was all good. Having to interact with Discovery was a nightmare. The consultant was rude and barely knew the product. Even now I do not know how many dentist visits are permitted, the consultant said he also does not know. I had to be the one calling to request policy documents. I downloaded the Disvovery app which is not user friendly in locating the Flexicare content, I wish they had a separate app for Flexicare.
1 reply
70 months ago
Debonairs Pizza Blu Hills is the worst
Debonair Pizza Blu Hills is the worst. I placed an online order for collection & arrived at the store after 20 minutes. My order was still not ready. I waited another 30 minutes waiting for my order.
0 replies
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1 Star
3 (100%)