Centurion Select
Claimed Business
|4|13 Reviews (last 12 months)|This business does not respond to reviews
Centurion Select
Claimed Business
|4
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Centurion Select receives largely favourable feedback for its vehicle sales experience, with customers consistently praising sales consultants such as Denzil, Jovan, Charmaine and Angelique for friendly, patient and professional assistance during the buying process. A recurring theme is smooth transactions and clear communication on the sales floor. However, the service department draws sharp criticism, with customers describing poor workmanship, unreturned calls, questionable pricing, and disputes over deposit refunds. Concerns around accountability and transparency surface repeatedly in negative feedback, contrasting noticeably with the positive sales experiences.
Performance(last 12 months):
Trustindex Rating
4.4TrustIndex
4.4
Review Distribution
4|13 Reviews
Jul '25 - Jun '26
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Aubrey M
1 reviews | Active since Jan 2020
1 Apr 2026, 12:41
Poor Service Department
I took my car for service on Monday, 30 April. During the course of the day around 14h00 I received a call from their service advisor Precious Mnguni that the service on the car was complete, they are still washing it and she will call me thereafter. Seemingly, she forgot about me until 17h28, when she finally remembered that I need to be shuttled from home to fetch my car. Mind you, I had made more than five calls to the dealership between 14h00 and 17h28, no one picked up the phone, or else someone will pick up the phone to transfer me to Precious or to notify her of my call but nothing materialised as no one returned my call. When she called at 17h28, supposing that she was rushing to knock off at that time (that seemed more important to her), she was even suggesting, casually and uncompassionately so, that I fetch the car the next day. Also, her claim was that there was no network in the dealership during the day, which I believe to be a lie. End result, I ended getting my car in the evening after 18h00, having dropped the car with the dealer around 17h30.
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Aubrey M
1 reviews | Active since Jan 2020
1 Apr 2026, 12:41
Poor Service Department
I took my car for service on Monday, 30 April. During the course of the day around 14h00 I received a call from their service advisor Precious Mnguni that the service on the car was complete, they are still washing it and she will call me thereafter. Seemingly, she forgot about me until 17h28, when she finally remembered that I need to be shuttled from home to fetch my car. Mind you, I had made more than five calls to the dealership between 14h00 and 17h28, no one picked up the phone, or else someone will pick up the phone to transfer me to Precious or to notify her of my call but nothing materialised as no one returned my call. When she called at 17h28, supposing that she was rushing to knock off at that time (that seemed more important to her), she was even suggesting, casually and uncompassionately so, that I fetch the car the next day. Also, her claim was that there was no network in the dealership during the day, which I believe to be a lie. End result, I ended getting my car in the evening after 18h00, having dropped the car with the dealer around 17h30.
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Gary P
1 reviews | Active since Jan 2020
1 Apr 2026, 08:55
Rushed jobs, careless inspections, poor communication, and a complete lack of accountability.
This was my third time using Centurion Select to service my Haval, and once again the experience was unacceptable. At this point, it’s no longer disappointing—it’s a clear pattern of poor service, incompetence, and complete disregard for customers. From booking to collection, the entire process was slow, disorganized, and handled with zero urgency or accountability. Communication is virtually non-existent. Calls are not returned, the service tracking app doesn’t work, and I was even forced to physically go in just to have my vehicle details updated after waiting two days. This is basic administration, and you can’t even get that right. The pricing is equally outrageous and unjustified. Charging over R4,000 for front brake pads, more than R1,000 for basic parts, R450 for a flush kit on every service, and nearly R300 for “consumables” (which I’m told are rags) is excessive—especially considering the poor workmanship and lack of care shown. The quality of the actual service is even worse: I was told the wipers were checked, yet the rear wiper has not worked since my first service and remains unfixed. I was told tyre pressures were checked, but I left with a critically low rear tyre. This is a safety risk. I was told my brake pads were at 80%, despite replacing them just four days prior—clearly no real inspection was done. There was no proper engine bay check, as I personally found corrosion and a leaking aircon line, which likely explains an issue I’ve reported multiple times and that you have failed to diagnose. The vehicle was returned in a filthy condition, with oil marks still visible. This is not just poor service—it’s negligence. On a previous visit, I was quoted R3,800 and ended up paying over R12,000 because your team failed to follow the correct service schedule. When I questioned this, I was met with a completely unprofessional and insulting response suggesting I should “buy a Suzuki.” That level of arrogance, combined with incompetence, is unacceptable. Most recently, at my 105,000 km service, I was told the steering rack needs replacing. After delays, I finally received a quote and report that look completely unprofessional and are nearly impossible to read or understand. It is very clear that Centurion Select is more focused on pushing volume and overbooking than delivering quality service. The result is rushed jobs, careless inspections, poor communication, and a complete lack of accountability. Your service is not just below standard—it is outright pathetic. Urgent intervention is needed, because at this point, customers are paying premium prices for substandard and potentially unsafe work.
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Gary P
1 reviews | Active since Jan 2020
1 Apr 2026, 08:55
Rushed jobs, careless inspections, poor communication, and a complete lack of accountability.
This was my third time using Centurion Select to service my Haval, and once again the experience was unacceptable. At this point, it’s no longer disappointing—it’s a clear pattern of poor service, incompetence, and complete disregard for customers. From booking to collection, the entire process was slow, disorganized, and handled with zero urgency or accountability. Communication is virtually non-existent. Calls are not returned, the service tracking app doesn’t work, and I was even forced to physically go in just to have my vehicle details updated after waiting two days. This is basic administration, and you can’t even get that right. The pricing is equally outrageous and unjustified. Charging over R4,000 for front brake pads, more than R1,000 for basic parts, R450 for a flush kit on every service, and nearly R300 for “consumables” (which I’m told are rags) is excessive—especially considering the poor workmanship and lack of care shown. The quality of the actual service is even worse: I was told the wipers were checked, yet the rear wiper has not worked since my first service and remains unfixed. I was told tyre pressures were checked, but I left with a critically low rear tyre. This is a safety risk. I was told my brake pads were at 80%, despite replacing them just four days prior—clearly no real inspection was done. There was no proper engine bay check, as I personally found corrosion and a leaking aircon line, which likely explains an issue I’ve reported multiple times and that you have failed to diagnose. The vehicle was returned in a filthy condition, with oil marks still visible. This is not just poor service—it’s negligence. On a previous visit, I was quoted R3,800 and ended up paying over R12,000 because your team failed to follow the correct service schedule. When I questioned this, I was met with a completely unprofessional and insulting response suggesting I should “buy a Suzuki.” That level of arrogance, combined with incompetence, is unacceptable. Most recently, at my 105,000 km service, I was told the steering rack needs replacing. After delays, I finally received a quote and report that look completely unprofessional and are nearly impossible to read or understand. It is very clear that Centurion Select is more focused on pushing volume and overbooking than delivering quality service. The result is rushed jobs, careless inspections, poor communication, and a complete lack of accountability. Your service is not just below standard—it is outright pathetic. Urgent intervention is needed, because at this point, customers are paying premium prices for substandard and potentially unsafe work.
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Chris
1 reviews | Active since Jan 2020
17 Mar 2026, 08:05
They were professional in every step of the process
They were professional in every step of the process. They had clear communication and did not over promise their timeline realistically. Their service was quick and friendly. I would definitely recommend them.
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Chris
1 reviews | Active since Jan 2020
17 Mar 2026, 08:05
They were professional in every step of the process
They were professional in every step of the process. They had clear communication and did not over promise their timeline realistically. Their service was quick and friendly. I would definitely recommend them.
0
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IK
Inge-Mari Kotzé
1 reviews | Active since Jan 2020
29 Dec 2025, 09:38
Centurion Select - Refusing R5000 Holding Deposit Refund Despite CPA Rights
Refusing R5000 Holding Deposit Refund Despite CPA Rights Paid R5000 deposit on 11 Dec 2025 to hold used Renault Kiger Turbo Intense 2024 model in Pretoria (we're based in Tzaneen, Limpopo 380km away). Inspected 13 Dec: Found undisclosed issues like rear bump/scratches, 1 worn tire, damaged gear knob, torn handbrake cover, flat battery (needed jump-start, affected electronics) as well as a almost flat keyless car key. This also prevent us from verifying all the electronic components of the vehicle. We discussed all the issues with the sales representative on the day but her response was she will have to take it up with her manager. On Monday 15 December we hear nothing, Tuesday 16 December was a public holiday. On Wednesday 18 December we contacted the dealership again with no proper answer to our concerns, only that all services are up to date and they replaced the battery of the vehicle and they are still determining what they can do to the rest of the issues. The same day 18 December we cancelled the deal with reasons; until this stage we haven't signed any documentation. The dealership refused to refund our holding deposit as per "their company policy." Formal demand 23 December was lodged citing CPA Sec 17 (cancel advance bookings), but refused again, claiming fixes done and lost sales. No contract signed; prompt cancel. Escalating to MIOSA. Poor experience—buyers, insist on full inspections before deposits!
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Inge-Mari Kotzé
1 reviews | Active since Jan 2020
29 Dec 2025, 09:38
Centurion Select - Refusing R5000 Holding Deposit Refund Despite CPA Rights
Refusing R5000 Holding Deposit Refund Despite CPA Rights Paid R5000 deposit on 11 Dec 2025 to hold used Renault Kiger Turbo Intense 2024 model in Pretoria (we're based in Tzaneen, Limpopo 380km away). Inspected 13 Dec: Found undisclosed issues like rear bump/scratches, 1 worn tire, damaged gear knob, torn handbrake cover, flat battery (needed jump-start, affected electronics) as well as a almost flat keyless car key. This also prevent us from verifying all the electronic components of the vehicle. We discussed all the issues with the sales representative on the day but her response was she will have to take it up with her manager. On Monday 15 December we hear nothing, Tuesday 16 December was a public holiday. On Wednesday 18 December we contacted the dealership again with no proper answer to our concerns, only that all services are up to date and they replaced the battery of the vehicle and they are still determining what they can do to the rest of the issues. The same day 18 December we cancelled the deal with reasons; until this stage we haven't signed any documentation. The dealership refused to refund our holding deposit as per "their company policy." Formal demand 23 December was lodged citing CPA Sec 17 (cancel advance bookings), but refused again, claiming fixes done and lost sales. No contract signed; prompt cancel. Escalating to MIOSA. Poor experience—buyers, insist on full inspections before deposits!
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