Active since Sep 2020
In December I had to have an emergency procedure. What was just a visit to a specialist became an emergency day admission procedure. I submitted my documents by the 14th of January 2026 and the consultant had acknowledged receipt saying the turn around time is 14 working days. On the 2nd February I received an email because I missed the call to verify banking details as I had already paid for the co payment up front to the hospital and was claiming back from gap cover. The consultant verified banking details and advised they would do a payment if approved. However 6 days later there is still no feedback. Gap cover is taken to avoid unforeseen expenses and shortfalls. I did not expect to be hospitalised after an appointment. I am still awaiting a response til today.
Cell c once again has provided me with pathetic service. I received my statement and my minutes are charged from the 1st October to the 31st October however they have suspended my line due to my contract coming to an end this month. Why should I pay for full benefits of this contract if they have only given me half the benefits. Also when I call through, I cannot get through. It says technical error. I am very disappointed and I don't think I will be paying this bill if they robbing me this way!
I have been trying to cancel my contract since August however they kept on telling me to contact them after the 14th of September as it will be on month before contract will end but then they try to sell me a data contract in the same breath as to not cancel. However I have been trying since the 14th of September to cancel but the call centre line is not working. They don't respond to emails either. I want to cancel my contract!
It is impossible to get a hold of wesbank. They don't answer their telephones. Their email says will be attended to within 48hours but it's been a week. When you do get through they say the relevant department will contact me but they don't. It's been 48hours. I am owed a refund.!!! If I was owing them they would be calling me continuesly!!
I recently interacted with wesbank regarding my settlement. They advised me to contact them after 48hours. I have been trying for the last 5 days. Holding on for almost an hour each time only to be cut off.
I emailed wesbank a month ago to change my instalment because I had paid a lumpsum towards my finance. I had to re email them this month to receive correspondence which they completely did not understand my request. I am still awaiting feedback two days later.
I am locked out of my account . I had paid towards my account however I didn't receive any correspondence from wesbank. Even though I emailed them.
Adt are theives. They debit you for premiums when you cancel service and for service fees although I had cancelled. From their side they had ****** me in the beginning of the contract. They altered documents without my knowledge. *****. Their service was poor. Overall they are theives.
Called through this morning.was given incorrect information for my account. Was on hold for a long time before getting cut off. The consultant did not even call back. I'm still waiting for a correct settlement quote.
By far the worst experience ever. The consultants at sanlam corporate are rude when you call in. The WhatsApp line gives incorrect information. The divorce department claims division are rude. These people need some sort of training on manners and phone etiquette.
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