DF
Deo F
Active since Sep 2020
6
Reviews
0
Industries
Reviews
6 reviews8 months ago
Phone repair service
Another exceptional visit to SA Cell World for my cellphone repair needs! Their team consistently delivers top-notch service with professionalism and expertise. They diagnosed and fixed my phone's issue swiftly, leaving me impressed once again. Their dedication to customer satisfaction is truly commendable.
1 reply
8 months ago
I took my phone for fixing at SA Cell World Eastgate
I took my phone for fixing at SA Cell World Eastgate. The screen was damaged, and the guys there fixed my phone while I waited, it took roughly 30 minutes.
0 replies
8 months ago
Overall Assessment
Teclado Technologies is a capable and experienced software testing partner. Given their comprehensive service offerings and extensive industry experience they can handle a wide range of testing needs. Their focus on timely delivery and cost-effectiveness is also a positive aspect.
0 replies
58 months ago
Unsuccessful Reversal Request
I am utterly dissatisfied with FNB and I'm even considering another bank... About two weeks ago I incorrectly transferred funds (R12,000.00) to an FNB account and them requested a reversal and according to FNB outcome the recipient "did not give permission to the bank (FNB) to reverse the money" and without that there is nothing they can do. FNB customer service said "the bank may, in good faith, provide you with further details to assist you in approaching the recipient directly to recover your funds." So, they sent the contact number of the person, which I tried to call but the number ha been going to voicemail for the last 2 days (never managed to talk to this person, I suspect she even changed numbers). Okay, FNB can't reverse the money without the recipient's permission, but can't FNB freeze the person's bank account in order for them to re-think and eventually pay back the money that does not belong to them? We are both FNB customers, if she won't pay back the money knowing it does not belong to her, then why can't you (FNB) freeze their account? How is that fair? FNB will just let one of their customers lose money "in favour" of another customer.
53 replies
68 months ago
Constructive feedback
I have decided to delete my previous review and write something constructive. 1. Given the competitive prices, the website attracts customers to order products, therefore the business has potential for continuous growth. As the saying "with great power there must also come great responsibility". It's important to adapt to changes as the demand increases. 2. It's pertinent that the customer support be very responsive and efficient. Any customer would get annoyed/frustrated if their issue is not resolved in a timely manner, expecially after paying for a product. 3. There is no need to wait for something unpleasant to happen to be responsive and/or proactive. Queries should be answered within a specific time frame. When a customer has to wait 24 hours or more to get a response, it's a bad customer experience. I could go on and write more, but I will stop here. I hope this review can be useful.
0 replies
68 months ago
Mr Shopper FRAUD 2
I should have read the reviews here before ordering a product from these guys... 22/8/20 - ordered a smart tv 28/8/20 - delivery promised 28/8/20 - they called in the morning saying the Hisense 43" smart tv on their website is not actually a smart tv and they offered to replace with a Skyworth smart tv, which I said no I rather have my money back. So, I went to their website and requested a refund on the same morning (28/08/20). On Monday (31/08/20) I called to followup and they said the refund would be processed that morning. Next day (Tuesday, 01/09/20) I received an email from "Themba" their "operations manager" saying the refund would be processed that morning (again). Yesterday (02/09/20) I followed up again unsuccessfully. Today is Thursday (03/09/20) and I still didn't get my money. So, I woke up and decided not to contact them again and write a review here. My next step will be to report lodge a complaint with CGSO... I don't advise anybody to buy anything from these guys, terrible experience.
53 replies
Review Distribution
5 Star
3 (50%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)