NS
Nico S
Active since Sep 2020
4
Reviews
0
Industries
Reviews
4 reviews16 months ago
********* Practices by Axin Legal
<div>I am deeply disappointed by the ************ tactics employed by Axin Legal in handling a simple traffic accident claim. Despite our vehicle being almost stationary at the time of the collision and there driver admitting fault due to his breaks not working, they are using Axin Legal and Recovery Services to continue to harass us with threats of summons. South African law is clear: the driver who rear-ends another vehicle is typically at fault. However, instead of engaging with our insurer as instructed, Axin Legal is attempting to intimidate us into paying for their client’s negligence. This behavior is ********* and unprofessional. I feel compelled to warn others about these tactics and encourage anyone facing similar treatment to stand their ground and ensure accountability. Let’s put a stop to such practices and demand better from legal professionals and service providers.</div>
0 replies
38 months ago
Mondo remains useless.
After my first complaint on 23/02/2023 still nothing has been done. The phone is still not delivered and no feedback provided. This company is useless, a scam and make it impossible to even cancel the contract. MTN should not use this service provider. They should just close their doors!!!!!!!! People never do business with this place you will be sorry.
0 replies
38 months ago
Mondo is a scam
So just spoke to Mondo "customer service" again regarding my mom's upgrade done on 29/11/2022. The consultants lie through their teeth, apparently a remedy ticket was loaded but they can't provide a ticket number as it is against their rules to provide the ticket number, furthermore the SLA of the apparent ticket that was loaded on 19/01/2023 is 4 weeks and the person dealing with the ticket is out of country so they are not sure when it will be attended too. Also one consultant says the phone is stuck at the warehouse the other says the request has not been sent to the warehouse. Also no manager available to talk too, as usual there is a meeting. Tried to cancel the upgrade through them to go to an MTN store but then another remedy ticket needs to be loaded which means at least another month without feedback. Basically what this useless company is expecting you to wait until your next upgrade to obtain a new phone apparently. PEOPLE STAY AWAY FROM MONDO, YOU WON'T GET YOUR PHONE AND NO HELP IS PROVIDED. #scam #badservice #incompetent #nocustomerservice #badcompany #useless #ScamAlert
215 replies
68 months ago
Bad service
On 28/07/2020 I called the Supersonic call-center to inform them that I am moving and need a installation as of 24/08/2020 at the new address. I was called on 21/08/2020 to confirm the installation but it seems the order was only put in on this date. Since 24/08/2020 I have been calling in to try and get an update, receiving the standard answer of the query has been escalated. So eventually on 07/09/2020 the installers comes through but now even though it was confirmed that Frogfoot is in my area it was found not to be the case and there is only Openserve and Vumatel available so no installation happened. So I called in again and was asked to send through pictures of the Vumatel and Openserve points through to a project manager but unfortunately it is 24h later again and no feedback. My wife and I require internet to do our work from home so my current situation is that I am without fiber for 16 days (this has cost me and my wife over R2000 in mobile data costs) and additionally Supersonic wants to bill me for a full month of usage at the previous address. And it seems that even with escalations the installers keep to their 7 - 14 days SLA so at minimum it seems I wont have any internet for a whole month. I don't understand why the service is so horrible being that everything started with a mistake from Supersonic yet you receive no feedback or even a proper apology.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (100%)