Active since Sep 2020
Please dont order from Lady Lush!! 39 days and im still waiting and them they block you on fb!!!!
38 DAYS AND STILL WAITING!!!! I WANT ANSWERS OR MY MONEY BACK!!!!!!! On 23 Oct 2023, at 16:39, Lady Lush <customerladylu****mail.com> wrote: Dear Lady Lush Client We are aware of your outstanding order and working hard to deliver. From taking over to today we have had many challenges, especially regarding stock and getting our stock delivered asap to our warehouse. Yes we are currently delayed on some deliveries and this is exactly what we tried to prevent from happening when we took over, unfortunately there has been many obstacles and issues we had to work through in order to establish a smooth run . We say Rome was not build in a day but we are determined to get orders out as fast as possible and to eventually get to a 3 day delivery date. Please know that we acknowledge your order and have a firm hand on every order placed. We are unsure about a specific time frame on dispatch and do not want to over promise and underdeliver so we ask you to please give us a small grace period so we can provide you with the correct dispatch and delivery details. We will provide feedback no later than next week Wednesday
VERY POOR SERVICE- MY ORDER HAS BEEN PLACED ON THE 1ST OCT AND I STIL HAVE NOT RECEIVED MY ORDER I PLACED ON THE 1ST OCTOBER , ITS JUST EXCUSE AFTER EXCUSE AND NO RESPONSE ON MY REFUND!!!!!!!
Have placed a order on the 1st Oct , recieved half of my order 12 days later, Really unhappy with this service!! I have to follow up , given empty promises !! I was told last week ill have a. Update on Monday they would give me a Dispatched date!!! So no one even bothered to update , i have to email to get a response, just to get told now That they can only give me an update next week Wednesday !!!! So that would make it 31 days and no update on when I will receive my outstanding item!!! And it is also not my problem if previous owners messed up and new owners is trying to fix it then please update your website on 30- unkown delivery days
How do they mix up orders!!!! I order hair toner and received DOG stuff!!!!! Really pathetic
I have purchased 2 items on the 1st of Ocotber - whereby I only recieved 1 of the items so its 17 days now and I have not heard anything about my outstanding order !!
UNPROFESSIONAL BUSINESS!!! Made a purcahse on the 02/10 and they just dont bother to update the client on anything!!!!! very rude personell!! Will never buy from then again and then only recieve half of the ORDER!!!
U made a purchase and 10 min after i placed my order I requested the size to be changed! Got inform 2 days later that i first have to get the incorrect item them return that for the correct size !!!! Seriously the item has not even been shipped yet !!! Really pathetic
Our fibre connection has been down and we have been trying ti get hold of fredd fibre foe over an hour without any luck! The phone just keeps on ringing !!!
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