Active since Sep 2020
The service is extremely disappointing. They said it takes up to 10 working days for part to arrive, I paid full amount on the 5th of December and today is 22nd, yet no phone call, poor communication. I am the one calling and the service is BAD, BAD, BAD.
The person who assisted was knowledgeable and answered all my questions and concerns. The service I received was great.
I have been with iwyze as insurer for my vehicle and household content from 2015 until now. I always receive excellent service, whether it's a query or a claim, I have never had a bad experience with them. I recently submitted a claim under Household content and was assisted by Mpho Soko, he explained everything and made sure that I understand, he gave me update on my claim in every step. Old Mutual iWyze they are the best. Thank You for providing a good service.