ES
Essy S
Active since Sep 2020
3
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Reviews
3 reviews45 months ago
Takealot sucks!!!! SUCKS-ALOT!!!
I ordered 21 items from takealot on the 26th of July 2022 I was promised that I would receive my package 19th August 2022 which already didn't sit well with me as that was approx 3 weeks wait when the recording when u call takealot says u will receive your package withing 5 days in outlining areas and 2 days for inland areas. Where do the 3 weeks come from. Anyway I thought perhaps they were overcompensating and would deliver sooner. No such luck! Instead the delivery was delayed even longer to 26th August 2022. I called 0873628000 and spoke to sibusiso sekhundla who told me he can either refund me or send whatever is available. He told me he cannot give me a voucher as I am NOT a deserving customer. Ref 35579228. My order was for my entire family. My 6month old waiting for his teether, my husband waiting for his fishtail equipment for his business myself waiting for my planner that I will NEVER get because it is now out of stock they told me this 3 weeks after I placed the order. Maybe if takealot stuff did they job then my planner would have been in stock. This is appalling this is Terrible service. No sorry. No complimentary voucher. No complimentary nothing to say we sorry we kept u waiting for the longest time and still GOT NOTHING FROM 21 ITEMS!!!!!
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67 months ago
almost perfect!
I love this app. most of the time I am happy with my delivery, however my last delivery was a mess - my products leaked out due to poor packaging and my bread was all squashed and disfigured. that is why I rated this app a 4 star. please checkers ensure your packers take care with our groceries.
0 replies
68 months ago
MONEY GRABBERS DISREGARD ANIMALS LIVES
Appalled and disgusted by these people!!!!! I previously wrote a review that got more then 500 views. I was happy with the assistance MJ the vet was so helpful and understanding he truly loves animals. Unfortunatley today I dealt with Johan, I feel like this man only thinks about money. I am saddened that he studied to be a vet for money and not for the sake of animals.My dog was bitten by a pitbull I was turned away because I couldn't pay 3000 towards his stitches I was told to go to SPCA by the receptionist. I was there previously my dog even stayed 2 days in the vet hospital I paid the bill and it was reasonable. Today I took my dog 5 days after he was bitten I was told I must pay 3000 for stitches I asked what is the alternative they said 1000 for a bandage and antibiotics.. 1000!!!!! For a bandage and tablets. I think you people have lost sight of what's important our pets and their lives!!! You turn away people that actually pay making excuses that other people didnt pay their Bill's. Is this why you studied. MJ talk to your colleagues please this is appalling. Herewith my bill 1000 for a bandage and tablets thanks for nothing. No even a good and proper explanation of what to do. Sent home with one bandage and no extra to change the bandage told to go to clicks to buy my own. You people are horrible.
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Review Distribution
5 Star
0 (0%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)