Active since Sep 2020
I have purchased a APC UPS online via Makro and have since the 18th June 2023 been trying to get support. Eventually I received the information to deal directly with the South African agency SCHNEIDER ELECTRIC. After following instructions on testing and ensuring the UPS is faulty they agreed it is faulty and arranged collection for 11 July 2023. The timeline is now 05 July to 11 July. It is 14 July and still no conclusion to the issue as I still have the device boxed and ready to go. We have gone into loadshedding stage 6 as a small business I need to be online to earn an income.
The site proclaims to be linked to Takealot.com SA. However it is not. I have contacted my bank and reported fraudulent transactions. You do not have my delivery address nor details to send me any products. I did not subscribe to anything - least of all a 3weekly debit in dollars on my South African account.
I just bought a HP Deskjet 2130 All in one series. It is NOT Wi-Fi enabled. I DID NOT receive a cable to connect to my PC. How in the world am I suppose to print. I have been a loyal supporter of HP for years but this is NONSENSE. I am so irritated with the product now.