HS
Hp Shop
Unclaimed Business
HS
Hp Shop
Unclaimed Business
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|8 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Hp Shop
Hp Shop has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Hp Shop across 194 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Mpho S
1 reviews | Active since Jan 2020
12 Feb 2026, 19:51
What a disappointment!!!!!
I recently purchased a laptop online and it was delivered yesterday. It has scratches on the lid and it has dirt on the rubber underneath. Funny how it’s still appearing to be in transit on their website dating back to Monday. I never received any delivery updates from the HP shop or the delivery company, including notification saying order was completed. R11k all for waste. I am disappointed and I think the website is a ****
Helpful (0)
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Mpho S
1 reviews | Active since Jan 2020
12 Feb 2026, 19:51
What a disappointment!!!!!
I recently purchased a laptop online and it was delivered yesterday. It has scratches on the lid and it has dirt on the rubber underneath. Funny how it’s still appearing to be in transit on their website dating back to Monday. I never received any delivery updates from the HP shop or the delivery company, including notification saying order was completed. R11k all for waste. I am disappointed and I think the website is a ****
0
Replies (0)HB
Henry B
1 reviews | Active since Jan 2020
17 Jan 2026, 05:46
HP printers and laptop products - money and patience down the drain!
Save yourself some very hard times ahead if you consider buying an HP laptop or printer or ANY of their products. Our family have had our fare share with this ****, and when you start looking online, HP products are usually followed by collections of swearwords. This product, was designed by satan worshipers with the purpose to let humans loose hope and be in dispair. They force you to open accounts, use only their refills and after like 3 years they set their products to expire and force you to purchase new ones. Just don't get this ****, it is a waste of good money.
Helpful (0)
|Replies (0)HB
Henry B
1 reviews | Active since Jan 2020
17 Jan 2026, 05:46
HP printers and laptop products - money and patience down the drain!
Save yourself some very hard times ahead if you consider buying an HP laptop or printer or ANY of their products. Our family have had our fare share with this ****, and when you start looking online, HP products are usually followed by collections of swearwords. This product, was designed by satan worshipers with the purpose to let humans loose hope and be in dispair. They force you to open accounts, use only their refills and after like 3 years they set their products to expire and force you to purchase new ones. Just don't get this ****, it is a waste of good money.
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Replies (0)dE
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KM
Kerry M
1 reviews | Active since Jan 2020
27 Nov 2025, 14:00
Don't ever get an HP!!!
I got a lap top in March. It was slow and the battery didn't last. Due to the inconvenience I escalated it in March. Spent 2hrs on the phone. The battery was better, lap top worsened with speed and freezing. Eventually escalates it. Have been on the phone for 4hrs. Now they need to send an something that will take 4 days! My Microsoft now says that my plan has expired, my docs are saved in One Drive which I don't want and the technician doesn't know how to change it. I should have been given a new one instead of all this inconvenience from a defective one to start with!
Helpful (0)
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Kerry M
1 reviews | Active since Jan 2020
27 Nov 2025, 14:00
Don't ever get an HP!!!
I got a lap top in March. It was slow and the battery didn't last. Due to the inconvenience I escalated it in March. Spent 2hrs on the phone. The battery was better, lap top worsened with speed and freezing. Eventually escalates it. Have been on the phone for 4hrs. Now they need to send an something that will take 4 days! My Microsoft now says that my plan has expired, my docs are saved in One Drive which I don't want and the technician doesn't know how to change it. I should have been given a new one instead of all this inconvenience from a defective one to start with!
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Replies (0)CS
Claudia S
1 reviews | Active since Jan 2020
14 Nov 2025, 06:43
Absolute terrible service
HP Shop Online provides terrible service, and I will not recommend purchasing from them. 1. 2 days after making a purchase, I asked for a tracking number as I had not received one. - They responded 6 days later! 2. I experienced faults on the product I purchased within 2 or 3 days and reported it to them. I was supposed to do it online, but "delivery" did not reflect on their side, which then did not allow me to follow the online process 3. They had no interest and sent me to contact HP Technical directly. After spending hours on the line trying to get help, they referred me back to the HP shop! 4. The HP shop did nothing for another 2 weeks, despite many emails which followed up on a solution. 5. About a month after purchasing, they finally collected the product for "repairs" 6. Now, 6 weeks after pucrahse I do not have a product I paid for??? I actually just wanted to return the product and get a refund, but the HP shop just shifted the responsibility and delayed the process forever.
Helpful (0)
|Replies (0)CS
Claudia S
1 reviews | Active since Jan 2020
14 Nov 2025, 06:43
Absolute terrible service
HP Shop Online provides terrible service, and I will not recommend purchasing from them. 1. 2 days after making a purchase, I asked for a tracking number as I had not received one. - They responded 6 days later! 2. I experienced faults on the product I purchased within 2 or 3 days and reported it to them. I was supposed to do it online, but "delivery" did not reflect on their side, which then did not allow me to follow the online process 3. They had no interest and sent me to contact HP Technical directly. After spending hours on the line trying to get help, they referred me back to the HP shop! 4. The HP shop did nothing for another 2 weeks, despite many emails which followed up on a solution. 5. About a month after purchasing, they finally collected the product for "repairs" 6. Now, 6 weeks after pucrahse I do not have a product I paid for??? I actually just wanted to return the product and get a refund, but the HP shop just shifted the responsibility and delayed the process forever.
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Mashudu T
1 reviews | Active since Jan 2020
10 Jun 2025, 04:36
I want my refund ….. I want my money
I bought a financial calculator on 30 May 2025 and returned it on 2 June 2025 because my old one started working again. I had not opened the package, it was still sealed. I have been waiting for my money since 02 June 2025 up to date. HP Menlyn, give me my money back. I gave you the calculator, what more do you want?
Helpful (0)
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Mashudu T
1 reviews | Active since Jan 2020
10 Jun 2025, 04:36
I want my refund ….. I want my money
I bought a financial calculator on 30 May 2025 and returned it on 2 June 2025 because my old one started working again. I had not opened the package, it was still sealed. I have been waiting for my money since 02 June 2025 up to date. HP Menlyn, give me my money back. I gave you the calculator, what more do you want?
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Replies (0)BN
Byron N
1 reviews | Active since Jan 2020
21 May 2025, 07:24
Really bad service
I am so disappointed with HP. I had a Dell, and after this experience, I am really upset that I changed. I paid 35K for my laptop and cannot work on it, it keeps giving me a blue screen and restarting. I have lost work, and it is costing me money. I tried contacting support and was told I am number 1 in the queue for 10 minutes and then cut off... twice. Your support is pathetic and non-existent. I am so upset. I will take this matter to all the platforms I can. I did not expect this from HP!!! Sent
Helpful (0)
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Byron N
1 reviews | Active since Jan 2020
21 May 2025, 07:24
Really bad service
I am so disappointed with HP. I had a Dell, and after this experience, I am really upset that I changed. I paid 35K for my laptop and cannot work on it, it keeps giving me a blue screen and restarting. I have lost work, and it is costing me money. I tried contacting support and was told I am number 1 in the queue for 10 minutes and then cut off... twice. Your support is pathetic and non-existent. I am so upset. I will take this matter to all the platforms I can. I did not expect this from HP!!! Sent
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Replies (0)