MS
Michella S
Active since Oct 2020
5
Reviews
0
Industries
Reviews
5 reviews35 months ago
Shocked
First time ever reviewing on Hellopeter and I doubt it will help, but here I go. Unfortunately, I was too late to see the reviews and would probably go with "But almost everyone is on Hellopeter", but I do believe these reviews are not fictional and I am so sorry for those who got caught out too. I have never in my life dealt with such an agency. They are basically a cloud operation. 4Max properties has No office and no address to trace them by. The address I found was being rented by other tenants. I had been told that all details of both parties must be displayed on the contract. This isn't the case. It is completely at the client's discretion whether they sign a lease or not. Granted, I did not sign so bottom line... they are refusing to refund my 1st month rent and deposit (not disclosed as non-refundable) even though I got told by 2 members of the Tribunal that they would have to refund my money. There is no contact. Unfortunately, I had paid the money before seeing the contract and uncovering what I have to be nothing but shocking. I wasn't comfortable with their terms, hidden address, and no website..They are not even on Facebook. They are untraceable... I grew more deeply concerned the deeper I looked into them. Their reason for not refunding me is due to their loss of income yet everything was on THEIR TIME so I cannot be held responsible for a new tenant. I was attentive with my payments and responses, but I didn't receive the same courtesy. I paid them for all administration costs and agreed they should keep it for processes. I know that was non-refundable and wouldn't have argued that in any case. I had also asked for my ITC check and they avoided that + questions about monthly utility and admin fees that were also not disclosed. I paid in good faith and within the requested time (24h). How could funds be withheld for a property I have not occupied and for a deposit for utilities I have not employed? This is theft! Instead of a very, very dragged out monotonous process to come, they could just refund my money and call it a day. Simple. I will never leave it alone. This I swear. People tend to give up too easily or because the pain isn't worth the fight, but I do not care what it takes. I have been reaching out to the correct individuals and I will fight this for as long as it takes because what they have been doing and are doing is completely wrong. It is evident that there is a black void in this system. It's unprofessional and Immoral to conduct business like this. I will make their name known. I refuse to be another victim of whatever ********* work is being conducted here. I worked incredibly hard for that money and I will not let it be gifted. I am appalled to put it politely. For anyone dealing with this, feel free to reach out please. I am building a case at "samaklism at gmail dot com".
0 replies
35 months ago
Shocking
First time ever reviewing on Hellopeter and I doubt it will help, but here I go. Unfortunately, I was too late to see the reviews and would probably go with "But almost everyone is on Hellopeter", but I do believe these reviews are not fictional and I am so sorry for those who got caught out too. I have never in my life dealt with such an agency. They are basically a cloud operation. 4Max properties has No office and no address to trace them by. The address I found was being rented by other tenants. I had been told that all details of both parties must be displayed on the contract. This isn't the case. It is completely at the client's discretion whether they sign a lease or not. Granted, I did not sign so bottom line... they are refusing to refund my 1st month rent and deposit (not disclosed as non-refundable) even though I got told by 2 members of the Tribunal that they would have to refund my money. There is no contact. Unfortunately, I had paid the money before seeing the contract and uncovering what I have to be nothing but shocking. I wasn't comfortable with their terms, hidden address, and no website..They are not even on Facebook. They are untraceable... I grew more deeply concerned the deeper I looked into them. Their reason for not refunding me is due to their loss of income yet everything was on THEIR TIME so I cannot be held responsible for a new tenant. I was attentive with my payments and responses, but I didn't receive the same courtesy. I paid them for all administration costs and agreed they should keep it for processes. I know that was non-refundable and wouldn't have argued that in any case. I had also asked for my ITC check and they avoided that + questions about monthly utility and admin fees that were also not disclosed. I paid in good faith and within the requested time (24h). How could funds be withheld for a property I have not occupied and for a deposit for utilities I have not employed? This is theft! Instead of a very, very dragged out monotonous process to come, they could just refund my money and call it a day. Simple. I will never leave it alone. This I swear. People tend to give up too easily or because the pain isn't worth the fight, but I do not care what it takes. I have been reaching out to the correct individuals and I will fight this for as long as it takes because what they have been doing and are doing is completely wrong. It is evident that there is a black void in this system. It's unprofessional and Immoral to conduct business like this. I will make their name known. I refuse to be another victim of whatever *****ed work is being conducted here. I worked damn hard for that money and I will be damned for it to be gifted. I am appalled to put it politely. For anyone dealing with this, feel free to reach out please. I am building a case: samaklism@gmail.com
0 replies
67 months ago
TERRIBLE SERVICE
Terrible customer service. NO ONE gets back to us. The Internet is slow which they promised us it is fast and stable. The tower is sometimes down and we cannot get through to the customer call center. We are paying for a 10MBPS and receiving between 2-8MBPS and sometimes nothing at all. I am close to being fired from my online teaching because RAIN can not meet their customers' needs. DISGUSTING.
53 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)