EP
Ezri P
Active since Oct 2020
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Nightmare
If i could give a zero rating i would. I have encountered a nightmare. Jun2024 i received a call that i should have never answered. I can't remember the sales ladies name..but i was fami**** with the company. A membership for a fee of R699 with 4 free treatments a month. I thought, that is a bargain. I gave my banking details, but was second guessing and rejected the debit order mandate, I got back to the sales lady via whatsapp and explained i rejected. I wish to not go forward with this memebership. She mentioned 5 day cooling period for cancellation, there after a cancellation fee is needed. I sent and email on the 2nd day requesting cancellation. I received a ticket number. thinking i was in the clear and all was sorted. UNTIL...my account was debited every month and i kept reserving the funds. 2025 i got threating emails. A woman named Diann, i understand she has a job to fullfill but she's plan out rude, no chance to even explain my part. 2026 she contacts me again rude, doesn't give me moment to even speak. same day a very threatening email to pay R2700 for a service i never ever used, and cancelled within the cooling off period. Threatening to list me with credit bureaus, i should pay legal fees. I never seen the DEVIL so alive in someone. I checked the site and saw the company is actually closed. So tell me, does that not tell you that the devil is attacking!
0 replies
39 months ago
WORST!!!!
Well done on being the worst!!! You are ****ing with my credit score!! Every time I have to call to debit my account. You clearly dont have a competent person working in accounts!! My credit report is ****ed! You guys first tell me I'm on a debit order, goes off the current month then goes back to COD. So it looks like I'm missing payments because I'm only paying EFT in the new month! It's honestly KAK! FIX THIS ****
0 replies
51 months ago
fast feedback and gr...
fast feedback and great assistance
53 replies
67 months ago
Unhappy customer! Negligence from the bank!
My bank account was hacked after having the account for less than a month. 24th 2 purchases were made using my account details. I have logged a case with FNB Fraud - cheque/debit department. They haven't gotten back to me with any feedback regarding my case. I had to call the line using R170 worth of airtime each time they are offline. After 2 weeks I went into the bank and the consultant I spoke to said that he will provide feedback on Monday (12/10/2020). Still no feedback from FNB! Com'on, R3000+ isn't a little money. I have logged 2 complaints and no response. Their customer service fraud department is filled with a poor work ethic and their customer's needs do not come 1st. I will however take this further with a court case for the bank's negligence!
53 replies
67 months ago
Unhappy Customer!
I am extremely unhappy with the service that Telkom has provided. I have recently switched banks. My bank has made contact with them since August for my debit switch. They refused to do so. I have tried contacting them to update my banking details. After having to go on there site and request a callback about 3 times in the month of September before my debits go off. I have tried requesting banking details so that I wouldn't miss a payment. I practically went out of my way to try to make payment. After almost a month of contact. The finally got back to me with an updated statement and accepting my debit switch. I now have to pay 3x my installment for October after because Telkom doesn't act fast! I honestly feel that they want customers to miss payments so they can pay high interest. I am not happy at all!
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)