GN
Grant N
Active since Oct 2020
12
Reviews
0
Industries
Reviews
12 reviews49 months ago
This is not a bank but a establishment that defames their clients with no remorse!!!!!!!!!!
Good Day. On or about the 05th December 2021 i submitted a complaint i have had with your establishment since 2020. My account is locked i cannot do anything on my account. I have explained the situation countless times and this is falling upon deaf ears. I am being forced to refund a individual that i do not know nor have any information pertaining to it however Discovery Bank is forcing me their client to refund a Capitec Client that i do not know. The amount is constantly changing. I have no replies to any of emails or any of the issues or concerns expressed to yourselves even though i have phoned constantly only to be placed on hold. As a bank that should strive for great customer service its trite that your establishment should act accordingly. I want this matter sorted out with the utmost urgency i am told its a banking lock. If i plead guilty to a crime which i did too and I was handed down a suspended sentence then it is trite that i dont need to refund anyone as i was in court and plead guilty to same however the alleged client whomever they may be do not have any legal rights to a refund and this was said in court i dont need to refund anyone as i have plead guilty. If Discovery Bank does not take this lock off i will make contact with Hyllton Kallner and take it further. Surely if there was fraud other parties would be getting involved and other alleged parties would complain however transactions have not been reversed and i am not given clear answers, I have also requested my attorney take this into the courts and from what i understand as a Law Student myself there are contraventions here and i am giving Discovery Bank the oppurtunity to sort this out every individual whom i know and that is quite a bit who have Discovery Policies and Insurance Policies i will ensure they are aware what your establishment does to their own clients.
74 replies
53 months ago
Call their own clients criminals yet they have your money at ransom extortionists.
It’s been 2 weeks since I last submitted a complaint about this bank yet I’m told I will be contacted to date no contact has been made nor has their even been an attempt to contact me. I have approached an attorney to have this taken to courts and by extension ombudsman as well as every social media platform I can find in order to allow others not to fall victim to this bank. R7000 being held in an account for over a year but I must refund someone I don’t even know makes sense dont you think. I say this again and I can’t reiterate it enough be careful of this bank they hold your account And can never assist you they make you feel like a thief and a criminal.
212 replies
53 months ago
Dissapointed by Discovery Bank a bank that induces defamation!!!!
It has been 1 year and 2 months since my bank account has been frozen with discovery bank for alleged fraud. My identity was stolen last year and I was arrested for purchases not made by me. I had to plead guilty to the charges October 2020 to date I have not been able too get my accounts opened. I have sent emails I am told I have too send them the case file and advise that I plead guilty etc etc etc. Take note they keep taking bank charges off. I have not been able too use any of the funds in my bank account for anything they refuse to assist. If this is not sorted I will be seeing my attorney for retribution in the form of a civil case against them take note of the case law against banks. Note I do not have the necessary documentation to get prove I plead guilty that is up to the state not myself. This is terrible service from a bank that prides itself on customer service to be told by a bank they refuse to assist speaks volumes and henceforth I have advised my friends family and by extension colleagues not to use Discovery and any of their services they provide and trust me I know a lot of people.
424 replies
56 months ago
Not Impressed
I have been waiting since June 2020 for Capitec Bank to contact Discovery Bank to release my funds being witheld in my Discovery Bank account. After numerous attempts to make contact it falls upon deaf ears. I have given my contact details. I have emailed Forensics Department countless times I have sent letters and still nothing. I am quite astounded that a bank that prides itself on customer service treats clients in this manner
106 replies
64 months ago
Appalled
Appalled is a understatement. I was arrested the 18/09/2020 with an warrant of arrest. Before this I was told by my lawyer that there was never a warrant and that he spoke the Io and that they said they will not arrest me and that I need too refund the complainant I duly obliged. Much to my surprise the Io advised he never spoke to my attorney and that he never even contacted him whatsoever. I then needed an attorney for the matter and my lawyer refused charging me R20000 to assist or he wouldn’t help. I needed to make use of legal aid after 16 days I needed to plead guilty and received a suspended sentence. I was ***ually assaulted whilst in custody after the matter being postponed every time. I have paid R22500 to this firm and have never in all my life received such disgusting service from anyone before. Now R2300 is outstanding and my accounts are frozen and I can’t do anything until they have documents that was handed in before Christmas. Now they wish to extort me and threaten me with an arrest n
0 replies
64 months ago
Really!!!
I still have had no answers from anyone or even a phone call from anyone about my frozen accounts.
336 replies
65 months ago
Baaaaad service.
I have a LTe service with telkom. I get a invoice every month. This month it indicated I must pay R1938.00 by the 31 December 2020. Which I accept. I paid R1000 because that’s what your call centre told me and the website upon payment now where did it indicate I must pay R2000 at all now my services are cut this is breach of cpa. First and foremost your app indicates that I must pay R1000 I do so then your call centre agent also indicated to pay R900 I do so. We have tried contacting to change debit order date to the 15th of every month to no avail. I want my services reconnected today already. I am tired of always contacting and no one answers or gives answers.
0 replies
65 months ago
Not a bank but a bunch of bullies
My banking details were compromised. I am Advised by SAFPS to make contact with Vera Solomon’s of which I did last week Wednesday. To date no reply no call back nothing. I get reported to SAFPS for being a con artist as they said. Does FNB have any idea the legalities and the defamatory statements made by same. As a Lawyer I think perhaps I should take this to the High Court so the next person doesn’t fall for the same song and dance by FNB. Maybe FNB should be put on social media for their defamation and their slander. Maybe losing clients will assist in teaching FNB to never make assumptions about their client.
56 replies
66 months ago
Banks just block account with no care whatsoever
I have never had funds paid into my Account but tymebank blocks your account for fraud.
0 replies
66 months ago
Thieves
Worst bank of all time. Number one they block your account for alleged theft they ask you to give an affidavit too advise the account is not involved in any sort of scam etc you do as told by their fraud division and nothing. Number two they ask you to refund someone which is admitting to guilt and refuse to answer emails and or phone calls. Complaint submitted with no reply. They are a joke and should certainly pay attention to their banking clients especially seeing as they are new it’s a sad state of affairs.
224 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (100%)