Active since Nov 2020
I added a new car to my existing policy, and Thabang was the agent assisting me. Everything was completed in just 15 minutes.
I went in the Kingdom Doors Vosloorus store to purchase a cylinder lock. The store clerk charged me R375 via Debit Card. He then went about the looking for a cylinder lock. He then told me that they are out of stock. He said he would order stock - I found this infuriating, I left. I returned to the store on the same day @14:30 to request a refund. I was denied a refund and told that all refunds are done at the main branch in Lenasia. I called the main branch and told that refunds are only done on a Wednesday and I must travel to Lenasia to get a refund.
I'd like to compliment Brenda for the excellent service she provided me on my last sale. She assisted me with the purchase in a speedy manner. It was one of the few times where I sensed the Estate Agent was on my side and not only after his/her commission. Brenda was an absolute pleasure to work with.