A
Areef
Active since Nov 2020
3
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Reviews
3 reviews44 months ago
Bennett Read
I purchased a Bennett Read vacuum cleaner at makro last year November 2021.it was working perfectly until the wheels of the vacuum fell off... I returned it to the makro to be fixed and they replaced it with a used vacuum. It worked for 2 months and then the wheels fell off again.. I returned it again to makro and they booked it in for service repairs and it will take 2 to 3 weeks to repair.. I find that Bennett Read appliance are extremely pricey and the parts they us are cheap that keeps breaking... The customer care department is pathetic and unhelpful... I wish l knew about their products before purchase... It's totally useless!!!!!!
0 replies
51 months ago
Unprofessional
Good day I have used city movers to move me on the 30 November 2021 and one of their employees broke my mirrors of my dressing table...tbey said they they would take responsibility and repair it themselves because they didn't want to get fired and we agreed... It's almost 2 months now and they still haven't returned it and l have contacted the owner of the company Miss Chenge and she refused to take responsibility and she said that l was supposed to report it to her and l explained that her employee wanted to take responsibility... She started yelling at me and said l should do what I want to... I find this behavior disgusting and unprofessional??????
0 replies
66 months ago
Rabia Hassen
Hi l received excellent customer service.. They were reliable.. Professional and very friendly... Dylan has gone the extra mile and I really appreciate all he has done to help for
56 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)