Active since Dec 2020
Just would like to take a moment thank samela and olwethu from KFC Pelican park for their outstanding customer service it's been a pleasure dealing with them and I will continue supporting their store Well done guys
I am very upset/angry/disappointed in the service I have received from you guys yesterday I did a online order ( alcohol) and I received half of my order and the delivery guy said to contact customer service all they said was to go to the bank with a reference number to retrieve the money why should we now use our time to go to the bank where they can just refund me .they didn't even try to contact me Saying they were out of stock on the order wanted if I would like to choose something else nothing like that. what type of service is this I usually use pick n pay for orders and I feel like I should change my store! we were planning on having a few drinks for a getaway celebration and we couldn't even enjoy that because of this I am extremely disappointed. This is the worst possible and I will make sure everybody knows this as I am in customer service myself!
What an amazing company top notch customer service from Vivian which I appreciate because you don't get that type of service no more I didn't have to wonder as to what will happen next because I got constant updates from her I'm from cape town and done business with this brilliant company I would definitely recommend everyone to experience what I have experienced with them
great service from Avinash i appreciate it so much keep up the good work
I am very upset pick n pay liquor store in wynberg! As my bag was stolen and they came back to me stating they can't ' entertain the case' like what does that even mean now I feel like I'm the criminal here or that I just want something out of you guys !! The bag was in the care of your store with the security guard present !! That's the thing I left my bag in the care of the store I was not robbed inside the store I left my bag in the care of the store and this is how they coming back at me stating I should make a case against the person that took the bag? Which was in the care of the store !!
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