We Buy Laptops
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
What an amazing company top notch customer service from Vivian which I appreciate because you don't get that type of service no more I didn't have to wonder as to what will happen next because I got constant updates from her I'm from cape town and done business with this brilliant company I would definitely recommend everyone to experience what I have experienced with them
1 reviews | Active since Jan 2020
What an amazing company top notch customer service from Vivian which I appreciate because you don't get that type of service no more I didn't have to wonder as to what will happen next because I got constant updates from her I'm from cape town and done business with this brilliant company I would definitely recommend everyone to experience what I have experienced with them
1 reviews | Active since Jan 2020
Please be careful with this company. They advertise quick payment in their website, but I think they are scam artists as my laptop was collected last week Thursday and a price was agreed. Despite numerous promises that the money would be paid on Monday, 14th I still have not received anything. I keep getting told that the manager will sort this out, I'm still waiting.
1 reviews | Active since Jan 2020
Please be careful with this company. They advertise quick payment in their website, but I think they are scam artists as my laptop was collected last week Thursday and a price was agreed. Despite numerous promises that the money would be paid on Monday, 14th I still have not received anything. I keep getting told that the manager will sort this out, I'm still waiting.
1 reviews | Active since Jan 2020
We Buy Laptops advertise on the internet on the following domain ..www@ webuylaptops.co.za . Last week Monday 21 September 2020 they send a courier service to collect the HP 650 laptop at my house.Tuesday 22 September 2020 one of their friendly staff members send me an e-mail to inform me that they did recieve the HP 650 laptop . On wednesday 23 September 2020 one of their staff members inform me through e - mail that everything is in order and they will pay within 2 working days. On Friday 25 September 2020 I was informed that their is a delay with their Account department and my bankstatement and id is in order but they cant promise when they could pay for my Hp 650 laptop. Today is 29 September 2020 and nothing . I am still waiting for payment . I have send an e-mail to info@webuylaptops.co.za but no response. With regret I think that We Buy Laptops is very slow to pay and they dont really care about payments . I have send another e-mail to enquiries@webuylaptops.co.za but no response. I did visit www.webuylaptops.co.za in order to contact the manager. But sadly no response . We Buy Laptops did not keep their end of the bussines deal. They inspect the laptop and they made an offer but refuse to pay. I dont know why their is a delay for payment maybe a mis understanding or perhaps it is a bussines scam. Its not clear why thy refuse to pay . They simply ignore my messages . No payment reflect in my bank account. With regret it is a bussines deal that went sour. I did expect integrity from We Buy Laptops accoun department . But nothing. They ignore me.
1 reviews | Active since Jan 2020
We Buy Laptops advertise on the internet on the following domain ..www@ webuylaptops.co.za . Last week Monday 21 September 2020 they send a courier service to collect the HP 650 laptop at my house.Tuesday 22 September 2020 one of their friendly staff members send me an e-mail to inform me that they did recieve the HP 650 laptop . On wednesday 23 September 2020 one of their staff members inform me through e - mail that everything is in order and they will pay within 2 working days. On Friday 25 September 2020 I was informed that their is a delay with their Account department and my bankstatement and id is in order but they cant promise when they could pay for my Hp 650 laptop. Today is 29 September 2020 and nothing . I am still waiting for payment . I have send an e-mail to info@webuylaptops.co.za but no response. With regret I think that We Buy Laptops is very slow to pay and they dont really care about payments . I have send another e-mail to enquiries@webuylaptops.co.za but no response. I did visit www.webuylaptops.co.za in order to contact the manager. But sadly no response . We Buy Laptops did not keep their end of the bussines deal. They inspect the laptop and they made an offer but refuse to pay. I dont know why their is a delay for payment maybe a mis understanding or perhaps it is a bussines scam. Its not clear why thy refuse to pay . They simply ignore my messages . No payment reflect in my bank account. With regret it is a bussines deal that went sour. I did expect integrity from We Buy Laptops accoun department . But nothing. They ignore me.
1 reviews | Active since Jan 2020
Finally I recieve payment from We Buy Laptops on Tuesday 29 September 11:00 in the morning. I am glad we could resolve the issue after the review on Hello Peter. Respecfully yours Mr Jc Coetzee
1 reviews | Active since Jan 2020
On Monday 21 September 2020 the friendly staff at Webuylaptops contact me through e-mail and arange for colection of my HP 650 laptop. On Tuesday 22 September 2020 I recieved an e- mail that the technician will evaluate the laptop. The next day Wednesday 23 September 2020 a staff member at webuylaptops confirmed that everything is in order and the final offer was made . I accept the cash offer and provided my id and bank statement as requested. In an e- mail I was informed that I will recieved payment within 2 working days . On friday 25 th of September I recieved an e-mail from webuylaptops that they are still waitng for account department to make a payment. Sadly today is Tuesday 29 September 2020 and I am still waiting for payment. I did sent an e-mail but no news on payment. Webuylaptops are slow to pay . enquiries@webuylaptops@co.za Client service is exelent untill it is time for payment then it become a drag. How long will I wait for payment ? Its already 6 days. What happened to the 2 day working day period ? Webuylaptops almost score 5 star but due to the no payment I can only rate webuylaptops 3 star. There is room for improvement and the acounting department need to improve on payment . No payment. Its sad because I expect so much more from a long standing online bussines. Respectfully yours Mr Johan Coetzee
1 reviews | Active since Jan 2020
On Monday 21 September 2020 the friendly staff at Webuylaptops contact me through e-mail and arange for colection of my HP 650 laptop. On Tuesday 22 September 2020 I recieved an e- mail that the technician will evaluate the laptop. The next day Wednesday 23 September 2020 a staff member at webuylaptops confirmed that everything is in order and the final offer was made . I accept the cash offer and provided my id and bank statement as requested. In an e- mail I was informed that I will recieved payment within 2 working days . On friday 25 th of September I recieved an e-mail from webuylaptops that they are still waitng for account department to make a payment. Sadly today is Tuesday 29 September 2020 and I am still waiting for payment. I did sent an e-mail but no news on payment. Webuylaptops are slow to pay . enquiries@webuylaptops@co.za Client service is exelent untill it is time for payment then it become a drag. How long will I wait for payment ? Its already 6 days. What happened to the 2 day working day period ? Webuylaptops almost score 5 star but due to the no payment I can only rate webuylaptops 3 star. There is room for improvement and the acounting department need to improve on payment . No payment. Its sad because I expect so much more from a long standing online bussines. Respectfully yours Mr Johan Coetzee
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