MM
Matsela M
Active since Dec 2020
6
Reviews
0
Industries
Reviews
6 reviews8 months ago
****med of my money
This store intentionally does not provide a telephone number because they deliberately do not want to address their *****ulent conduct. I made a purchase on 24/07/2025 and I still don't have the merchandise and my emails are not being responded to. On 26/07/2025 Sonette responded but that was the last I hear from them. People be careful of this online store 😞 they will rip you off.
0 replies
40 months ago
The agent Thabang Letsoalo was professional and he cared about my safety as it was after dark
The agent Thabang Letsoalo was professional and he cared about my safety as it was after dark. Service from service provider I was allocated was quick. I was assisted in less than 30min overall, time management is very important for me. Thank you Thabang
132 replies
57 months ago
The establishment does not have any finger bowls or refreshers (wipes)
The establishment does not have any finger bowls or refreshers (wipes). Not even an apology for such an inconvenience. How's one supposed to eat and enjoy food with dirty hands?
0 replies
59 months ago
While eating a life ****roach appeared under the plate
While eating a life ****roach appeared under the plate. Manager apologized, then when I was settling the bill the cashier rang more than the amount on the bill. When I later realized that I went back and confronted the cashier. he had the exact amount in his pockets, apologized and gave it back. That is simply stealing from customers while they have to eat dirty food from an unhygienic place.
0 replies
65 months ago
Incompetent management
I bought a 5 litre tub of Dairy Maid at this store. On the 5th day I opened the tub, only to find that the product has an unbearable foul smell and it tasted sour and it was half full. At first the manager refused to change it saying they do not do returns on perishable products given the period I returned it. Does Pick n Pay expect me to consume all perishables within a day of purchase? I got an exchange after the black manager called a white manager from a different store who advised that I be assisted. Does Pick n Pay window dress with this black incompetent managers who can't think for themselves? As a manager I would rather go back to the supplier and check the entire batch rather than sticking to a policy that you can't even show to me. You have just lost a client, your service has always been sub-standard anyway, your cooked food is always not well done and your Ouma bread tastes awful. Get a proper recipe from Savannah store.
56 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)