DR
Dayann R
Active since Dec 2020
3
Reviews
0
Industries
Reviews
3 reviews5 months ago
POOR SERVICE LINK AFRICA
We are a business and our Business Fibre has been down since 31 October 2025. Link Africa still has not assigned a Technician to our fault TODAY AT 11 NOVEMBER. Surely if you pay for business Fibre you should get better service. I would give them minus 5 stars if I could as it doesnt seem that this company cares about productivity. We are situated in Woodmead Ext 1. Vodacom updates with escalation notes but nothing is happening
0 replies
51 months ago
WebAfrica Poor Service and Communication
I have applied for Business Fibre in our area in September 2021 after checking the availability. Order received by WebAfrica with a return message that it will take 1 to 3 months to install. On the 12th of January 2022, 4 months later I received a mail and message to say our area is fibre ready and the order has been placed with the service provider. When I queried today 11 February 2022, I was informed my order was cancelled on the 24th of January 2022 with no correspondence due to the service provider not being live in our area. Surely when you check online before you place an order and are told 1 to 3 months do they at least let you know in month 2 that it is not going to happen and not just keep quiet. I could have approached another service provider. This is false advertising and incompetence
0 replies
65 months ago
STILL BEING CHARGED FOR A CANCELLATION.
I have been trying to cancel a service since March through Alisom Communications. In August I got notification that it is finally cancelled, yet my December account still have the R7000.00 charge on it. I have cut costs everywhere else to keep all our staff in positions and yet Vodacom can still charge me for a service not used. Not one person I dealt with actually cares about the situation. I am sure they earn the salaries every month.
112 replies
Review Distribution
5 Star
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2 Star
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1 Star
3 (100%)