KS
kelly S
Active since Jan 2021
7
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7 reviews1 month ago
Wolf Plumbing and Maintenance - Poor Workmanship and No Accountability
Wolf Plumbing – Poor Workmanship and No Accountability In February 2025 our municipal water supply was shut off for an extended period. During that time we contacted Wolf Plumbing to repair a tap spout in our kitchen. Three plumbers arrived, replaced the spout, and left. At the time everything appeared to be fine. Later that night, around 2 a.m., the municipal water supply returned. Within minutes our daughter discovered that the kitchen was flooding. By the time we realised what was happening, we were standing ankle-deep in water across the entire kitchen and dining room area. The problem came from the tap assembly that Wolf Plumbing had worked on earlier that day. The flange under the tap had clearly been left loose and had not been properly tightened before the plumbers left. Our daughter was able to stop the leak simply by tightening the nut herself, which shows how basic the oversight was. Unfortunately, by that stage the damage had already been done. The flooding damaged the kitchen cupboards, the scullery area and everything under the sink. The total damage is now estimated at over R30,000. When we contacted Wolf Plumbing, Bruno - the person responsible - was extremely dismissive. It took several days before he would even speak to us. When he finally did, he was rude, refused to come and inspect the damage, and refused to provide a report on the work done. He simply told us he has insurance and that we should deal with our bank. Since then, we have heard nothing further. The flange was not loose before their plumbers worked on the tap. Ensuring fittings are properly tightened before leaving a job site is basic plumbing practice. Because this was not done, we are now left with over R30,000 in damage and no assistance from the company responsible. Based on this experience, I would strongly advise others to avoid Wolf Plumbing. Know that if anything goes wrong after this company has visited your home, you are on your own!
0 replies
27 months ago
Stephan Welz Shipping
I'm a long-term customer, and I've always been 100% happy with their service.
0 replies
41 months ago
IF THIS IS THE ''NEW SPIRIT' OF AFRICA, ETHIOPIAN AIRLINES CAN KEEP IT!
Just horrible! Rude, incompetent staff at their ORT boarding gate that firstly, gave no notice of at least TWO changed boarding gates, despite me waiting for 2 hours at the original gate. They were incredibly rude. Then, refusing me permission to board the plane, and telling me to simply ''go home''! It was they - these same airline assistants, who were in error - and I had to ask the four women who had so callously and rudely told me, (in so many words), to get lost, for a basic apology! Only one apologized. The others seemingly didn't care, saying to me ''oh, you can go!". I was extremely traumatized by this unkind and unfeeling treatment. To be told, after all the prep for an important business trip, with all the expense, that you can just fetch your booked baggage and shove off, is dreadful! Next, the airport at Addis Abba was dirty and disgusting, and I actually saw people pushing and shoving to get onto the planes for international departure. Apparently, this is quite normal. On my return flight, they had no stairs to get people from the boarding gates onto the planes! This was for the entire terminal stretch. So they were driving buses for individual flights, loading on 30-odd people at a time, then driving to the plane, and driving back again to fetch more. It took hours, and I nearly passed out from standing so long. Finally, the piece-de-resistance: they lost my baggage. It arrived some four days later. I am never using this airline again!
0 replies
47 months ago
Fed-Up with Rudeness of Woolworths shop Assistants!
What is it with Woolworths staff in the Ilanga mall, Mbombela? They are incredibly rude, even on a ''good'' day. You need to train your staff in basic civility and customer service. Bad-tempered, unfriendly, and rude. We would rather not shop there at all, and avoid it whenever possible. Considering how expensive Woolies is, we are not going to pay those prices to be abused!
0 replies
47 months ago
SHOCKING SERVICE FROM CELL C!
Just shocking! I applied to update my cell phone contract over 4 weeks ago - and still no phone! To make it even worse, we haven't even got a phone call from the store (Ilanga Mall) or the sales assistant. WE have to keep contacting them. They NEVER even bother to call, when they say this will. Promises are cheap! Now, I am being forced to pay this month for this ''new contract'' - but where is the damned phone??? Four weeks and counting. Disgusting service, Cell C. We want this contract cancelled immediately! We are going somewhere where they actually care about their customers!
134 replies
64 months ago
Mismanagement Concerns at Kruger National Park
Kruger Park is being seriously mismanaged. While some camps are still enjoyable, our experience at Lower Sabie was dismal. Windows that don't close (because a air conditioner was shoved into it), the foul smell of bat-pee from dirty, old roofs that need re-thatching. Our fellow travellers got locked out of their room at 8pm as the door closed and locked automatically. They dialled the emergency number, but no one bothered to answer. They stood outside for hours waiting for assistance. The washing machines were not working properly. On the day we arrived, the cleaning staff were not there (apparently, because the pool cleaner has been in contact with someone who has Covid), so we had to make our own beds. There were dirty towels in my room, and no sheets even available for me to put on the beds. I had to go hunting to someone to help. My daughter's sheets were dumped outside her hut, on a chair, and left there. At least she had sheets. We also stayed at Tamboti bush camp, where Sanparks has still not dealt with the serious baboon and honey badger issues that hold guests hostage. Also, the screens and doors need repairs, as they are broken and full of holes. Knowing the serious bug population in the camp, this is a serious, but easily remedied, problem. We loved the Letaba camp, despite the broken door and blood down the side of the tent inside. We wanted to see the Bushman paintings near Crocodile Bridge, but were told we can't, because the last Ranger there retired, and will not be replaced. So sad, and disappointing. I get the feeling that the Sanparks officials in the camps just look at us in a disconnected way when we raise these issues. Is KP short of funds? It needs ongoing, serious maintenance and repairs. We are not just whinging for the sake of it: we love the KP, and are distressed to see it falling apart! I am not expecting to hear from them, but am posting this anyway. We live in hope!
0 replies
129 months ago
Where is my Cell Phone?
I have been a cell c-customer for 8 years on contract. the call centre in PMB has always been an unpleasant place to visit because of the long waiting (/12 hour - 2 hour wait) for service. I sent my phone in for repairs again - it has not worked since I got it. I have received NO notifications in 3 MONTHS (!!) to tell me where my phone is. The staff in Liberty Mall - the Manager in particular was EXTREMELY rudeas I have misplaced my job card. I had an ID am am on the computer system, which was verified. He accused me of 'negligence' and 'abusing' a fellow customer - this customer had become angry because she wanted service and I was taking too much time. I abused no customer. the salesman did not step to calm her or reassure either of us. There was no apology for the bad service. They said my phone 'might' be in the back. WHERE IS MY PHONE? I have been given a broken one, had my sim swopped with another customer and been treated disgustingly. I am not going to renew either of my two contracts with Cell C. The manager indicated he did not need my business. CAN I AT LEAST HAVE MY PHONE BACK?
75 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)