NL
Noni L
Active since Jan 2021
4
Reviews
0
Industries
Reviews
4 reviews4 months ago
WeAreEgg breach of refund policy
I returned a cash payment item that did not fit and was given the run around about my refund due to the store not having cash. The eventual “solution” provided by someone named ***hmea was giving me the email address of their finance manager, Malcom who she said was standing by to make the payment. I emailed him and have not received an acknowledgment for the two emails I have sent. Not only is the store going against their finance policy making me chase my refund with their store when I should be paid through my original payment method, I was made to believe that if I send my refund will be processed urgently. My request for a POP was ignored.
0 replies
7 months ago
Poor products and technique
Hello, I did my nails at Boa Bree Street Cape Town at 12:00 on the 25th of Sept and received good service from the team I interacted with but unfortunately less than an hour later one of my nails was loose. It eventually fell off. I let the team know and because I was traveling shortly after then, I could not go to get it fixed. They told me I could go to any branch in Joburg to get it fixed. The next day another one fell off. The closes boa branch to me in Joburg would have cost me R300 return Ubers. I ended up having to go to another nail place around the corner from where I am and they removed the nails that were remaining and loose and gave me a new set. That cost me R290. This is obviously upsetting and speaks to your poor products and or shoddy technique from the nail tech. I would like a refund of my money because this is unacceptable. I have videos and pictures of the nails with timestamps.
0 replies
40 months ago
Selfi Poor customer service and design execution
I placed an order for a dress and was in communication about the timeline (and the event I was buying the dress for). I was in communication with the store owner and sent her the requested measurements and the reference size. She delivered a dress that not only was 3 sizes bigger than my request, but was also bigger than the measurements I sent her and the size reference I sent her. I let her know immediately when I received the dress and she has not responded since. The dress was for an event two days after my attempts to reach her and she just ghosted me. I tried emailing, calling, I DMed on Instagram and event commented on her posts - no response. She did not even make sure I received the parcel when it arrived, I had to check with her if it had been sent because it had been radio silence since we spoke about the sizes. I had to find a seamstress to fix the dress - a cost I had not prepared for. I deeply regret taking a chance on Selfi with a dress for an important event. I’m not sure which one takes the cake, the lack of customer service or the poor execution of an order. Everyone I showed the picture of the dress was just as baffled by how she missed the mark. Never buying there again, and they owe me for the work I did to fix their awful job.
0 replies
64 months ago
Dodgy loan company
I received a virtual credit card which I have not been able to use because purchases request a secure pin code that FASTA doesn't send me. I haven't been able to use it and they dont return my call when n I need support.n I want it canceled if In can't use it
0 replies
Review Distribution
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1 Star
4 (100%)