Active since Jan 2021
It’s me AGAIN coming to write about SADV wifi service provider!! Every weekend in our area the wifi connection isn’t available! When you call Vumatel they give you a WhatsApp number where you can only chat to AI and you NOT assisted!! SADV doesn’t have a direct line meaning you just have to suck it up because Vuma says they don’t launch complaints for customers anymore! This is the 4th weekend this is happening!! Guys I warn you, DO NOT use vumatel and SADV as their service provider you will cry!!! Very unprofessional and no service delivery!! I am leaving vumatel and so are mu friends and family!!
SADV, every weekend in our area we have an outage it’s so disheartening and disappointing!
Vumatel has been off with no connection in my area since the 17th of May till today the 29th of May it’s not back and there’s no communication what so ever! A whole two weeks with no connection! Please guys just do yourself a favour and not bother getting vumatel because this happens every other month!
Our wifi connection has been off since Friday afternoon, it’s Wednesday afternoon now and it’s still now back! The Vumatel customer care can’t even tell when the connection will be approximately back or what is wrong! This happens every other month! Please don’t waste your money and time on Vuma
Vumatel has installed a router in another house and address that I do not know about under my name! That unknown house has been deducted from me. It’s been two months now they have not sorted the issue out. This is fraudulent and I am tired of writing reviews and people from Vumatel contacting me for one day and never fix the issue. I think it’s high time I take it up with my lawyers.
Vuma has my name under two accounts and I don't even know those people or house of the other account. For two months now they have been double deducting me after I have explicitly told them that account is not mine. Now they do not want to give me my refund and telling me I have to cancel that other account, how when I never opened it. I don't even know where that house is, who owns it etc...Guys if you want peace of mind DO NOT go to Vuma wifi, it's always something with these people!!!
72hours without any connection or communication as what may be wrong!! Having to buy data while you paid for wifi!!! I'd rather sweep the streets with a toothbrush then deal with Vuma ever again!! Canceling with immediate effect!!!
I haven't connection for over 48hours with out any communication as to what may be wrong!!! This is my first month with Vuma and all I can say is Pathetic!!! How can I pay for wifi and now I have to buy data??? They deserve a negative rating actually, close the whole company down, useless!!
It took me over two months to get a couch I ordered. The communication was very poor, I had to go back and forth with the company to finally have my couch delivered in the end though we came to an understanding and my couch was delivered.
This business is a scam!!! I’ve been waiting for my couch for over 3months!! They lairs and scams that will even go as far as saying that their warehouse has caught fire when you start threatening them!! Don’t even try send 1c to them!! Disappointing!!
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