Thaabit K's Profile | Hellopeter

25 months ago

Please don't be a cellc customer

Worst and appealing experience ever! Calling through to them to speak to someone is a mission! Getting through to the automated system, do security Get through to someone eventually, do security again. Get transferred to another department, fo security again. 30 minutes on the line and no assistance, line gets dropped. Call through again.. no same process like before! They can't hear me over the line, shocking. I'm a cellc customer. My Fibre has high latency!!!! And I pay R700+ every month only do deal with all this sh*t. Every month it's something with these people. They're useless!!!

56 replies

Glocell

25 months ago

Please don't be a cellc customer!!!

Worst and appealing experience ever! Calling through to them to speak to someone is a mission! Getting through to the automated system, do security Get through to someone eventually, do security again. Get transferred to another department, fo security again. 30 minutes on the line and no assistance, line gets dropped. Call through again.. no same process like before! They can't hear me over the line, shocking. I'm a cellc customer. My Fibre has high latency!!!! No one assists me

0 replies

Cell C

26 months ago

Cellc Is the worst, i would NOT recommend

For months now I have always paid my cellc fibre in advance , and for months now I've been sending my proof of payment to the support team only for my line to be suspended anyway. When I make contact, I find myself having to do security twice if not thrice with the same information I've inserted into the automated system, to the first and second advisor I speak to, how ridiculous are these processes? I then get through to someone, whose line is terrible, claiming they can hear me, but their line is extremely poor. I'm on the cellc network, I use the cellc Fibre and at this point I am really infuriated and appalled. I speak to people on numerous occasions for 30 minutes+ ,only to tell me that my payment wasn't allocated ? After I've sent away my proof of payment to @support@cfibre.co.za and to receive a mail stating my case is closed? I pay every month atleast 7 days before the due date and this still happens? I'm sick and tired of this nonsense honestly. It's enough to drive a person up the wall! I have seriously reached a point. And I'd like to take these matters further. Every month I get cut off for paying early ?? For sending away my proof of payment and my services gets suspended!! When I rely on my internet for business as well? Then I spend time after time ? Just this morning alone I've spent more than an hour speaking to *********** advisors telling me my line is suspended because I haven't paid, yet when I tell them where to look they want to apologize?? These sorrys means absolutely nothing! It happens every month.

165 replies

Rondebosch Medical Center

63 months ago

Poor ethichs

Please. For all those new parents , I do not recommend this hospital, we changed due to medical aid not covering the doctor we had at Christian Barnard's and coming here was a darn mistake , my wife and baby is done with theater but they wont let me see them at all! All these excuses I'm getting its aggravating. It really is , please done use this hospital. Wish we stayed with Christian Barnard's.

0 replies

Thaabit K

Reviews

Please don't be a cellc customer

Please don't be a cellc customer!!!

Cellc Is the worst, i would NOT recommend

Poor ethichs

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