XF
Xzielda F
Active since Feb 2021
5
Reviews
0
Industries
Reviews
5 reviews42 months ago
RUDE Consultants. Don't phone me, I will phone you.
As a consumer that was deemed important enough to be phoned and offered your services, I also assume manners is important enough during such a phone call. I fully appreciate the frustration of tele-sales, but honestly, can the consultants just LISTEN when you say no the first time? Can they at least say thank you and goodbye? If this is the condoned way of interacting with prospective clients, you can surely count me out. I do not wish to deal with company representatives that just puts a phone down without a meager thank you. So here is my 5 cents: NO THANK YOU
132 replies
46 months ago
Discovery Financial Advisor: Services Offered via cold calling.
Cold calling a customer and putting the phone down while a customer is declining services? Thank you, but if this is how you treat the people you wish to sell services to, count me out.
0 replies
61 months ago
Muldersdrift Power Supply - Constant Outages
9 x Power Outages in 30 days AND 1 x Load Reduction - Which is apparently NOT Load Shedding???? Thousands of Rands in appliances lost. WHO can help to identify why this keeps happening? Call centre agents trying desperately but they also have access to limited information.
0 replies
62 months ago
Vodacom Clearwater: GREAT!
I have always had the sincere pleasure of dealing with Esther and her team at Vodacom Clearwater. What a pleasure to do business with people that REALLY go out of their way to understand and help the customer. I will ALWAYS go back for the service!
56 replies
63 months ago
Telkom ADSL unavailable: Call unresolved
Logged a call on 2 Feb 2021 regarding a dead adsl line. No feedback from provider, cannot escalate the call on the app and have phoned various times where the call is not answered. I need this service restored urgently and have no means to contact the provider.
56 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)