GO
George O
Active since Feb 2021
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Poor after service from Specsavers Fountains Mall, Jeffreys bay.
Poor after service from Specsavers Fountains Mall, Jeffreys bay. I purchase a set of spectacles with a Hunter frame from Specsavers Fountains mall, Jeffreys bay in February 2025. At the beginning of February 2026 my nose pads just disintegrated while wearing it. I went back to the branch but they were not very helpful. I just want to buy another nose pad that honesty shall be an option to purchase a replacement as this is genuine an inferior plastic nose pad.. I don't want a replacement. I spoke to one of my colleges and he had the same problem in Specsavers in Ggeberha and the gave him a new nose pad. They promised me to look into this but after 10 days no reply. Looking at your statement on Google )see below) I don't understand why the receptionist at Specsavers Fountains mall, Jeffreys bay refused to help me. I just want to purchase a snap in nose pad for my Hunter frame which disintegrated after 12 months. I do not want a frame replacement. Glasses & Sunglasses All our glasses and sunglasses come with free servicing for 2 years following purchase of your glasses. Including minor repairs at no extra cost whether purchased in store, online or during a home visit. Minor repairs includes replacing nose pads, adjusting your frames, tightening loose *****s, or simply giving your glasses a thorough clean. Terms and Conditions * Glasses and Sunglasses • Free servicing for 2 years from purchase applies to all glasses and sunglasses bought at Specsavers Opticians whether online, in-store or via our home visits service for the expected lifetime of the glasses No proof of purchase is necessary. • To receive this service, customers need to take their glasses or sunglasses into store or call the number given to them at their home visit for suitable arrangements to be made.
53 replies
4 months ago
Makro still the same shrewd company
This is Mako's new strategy. After 6 months of fighting for our money we received the below email from them. Problem is; they have never paid our money, have never send us any kind of payment advice. After multiple emails to them querying the below empty promise; yes, NO REPLY. Typical what they are doing with thousands of their customers. How is it possible that a shrewd company like this still operating. Currently reporting them to the Consumer Board. "Good day Marriette, Apologies for the delayed reply. Please note that the below item has been refunded. Item in question - BotleG 1 Engineered Wood Bar Stool Regards, Thabo Mokalapa Marketplace Operations Support"
168 replies
4 months ago
People stay away from Makro online, you will be disappointed .
Just want to warn all possible people that plan to buy anything online, stay away. You will receive the incorrect or damaged items and you will battle to get your money back. We also plan to report Makro online to the Ombudsman or go legal. We will not allow Makro to get away with *****ing customers money, either incompetence or staff responsible for money owned to customers not allocate or send. I think a serious investigation is necessary here. A lady phoned us and confirm they have found the chairs (after 5 months, a joke) at a supplier and the money would be paid soon, like normal, nothing, empty promises. Today, 5 months, 12 days a they cannot afford to pay our hard earned R 1000 back.
265 replies
5 months ago
*********** Vericred.
What a lot of *********** staff they must employ!! They cannot read or speak, they do not respond to emails, they don't answer their phones. Incorrect, reversed (after 9 months) payment by my medical aid, Bonitas, I was given over to Vericred by Ampath. They never phoned me, send me an email type by a grade 1 pupil to pay this amount because of *********** Bonitas staff not knowing their work. I paid the amount, sent them two emails and sms with the payment advice. They still keep sending me sms's with increased amounts because it seems that nobody or *********** staff are attending to their computers or phones. On the other hand I phoned them at 9.30, maybe a bit early for some staff.
0 replies
5 months ago
! out of possible 5 for Bonitas.
There are no words to describe the *********** staff at Bonitas and total lack of support and correspondence from them. All you get is automated email responses, (watch the space below as well) to get through to there telephone lines, impossible, if ringing at all. Hellopeter reviews, 1 star out of 5 by 5 800 customers. Alarming.
142 replies
7 months ago
Bonitas & Discovery alarming service to paying customers
I have read the reviews for Bonita medical scheme and Discovery Health. The reviews for both are very poor with these medical schemes playing with people's life's and money matters where customers are ignored. For Bonitas 5737 negative reviews (1 star) against 1030 positive reviews. For Discovery its even worst, 14 412 negative reviews (1 star) against 1384 positive ones. Alarming for a medical aid!! Can the Council for Medical Schemes do something about it or do you even look at this disaster? How can we report this to the councel? I can supply my email to give me the details if needed.
0 replies
7 months ago
Reversing a blood test claim by Ampath after 8 months without any communication.
Bonitas (certain Lebogang) reversed a payment to Ampath after 8 months due to a Bonitas mistake. Dr. Meyer (my house doctor) sent me for blood test in the morning of the 3rd of January, paid by Bonitas on the 6th of January, but she reversed that after 8 months without any communication to the me. On that same day after my blood teat results with my house doctor I was rushed to hospital under an Bonitas authorization number with Dr. Potts. A second blood test was requested by Dr. Potts in hospital that night which she also paid. Now Ampath wat to report me because Lebogang reversed a claim instructed by my house doctor AFTER 9 months without any communication to Ampath or me?? Alarming! The best is NO-ONE from Bonitas ever contacted me to mentioned and discuss this, plus I have never received an sms, whatsapp, invoice or email to inform me. This is unacceptable behavior from a medical aid that cost you a lot every month with very poor service. Obviously Ampath want their R 488 rand from me now because of a Bonitas *********** action which I will not pay. The money is not a problem for me but the poor management of a major role player in the medical aid provider field. Looking at their major negative reviews on Hellopeter I can understand where this is coming from. I rest my case. Worst of all if you phone them you get nowhere, cut off or call end, leaving messages is a waste of time. If you send an email you only get a automatic (robot) reply with nobody actually contacting you again.
177 replies
7 months ago
Damaged and incorrect items received, no reimbur*****t yet, 3 months fighting.
Just want to warn all possible people that plan to buy anything online, stay away. You will receive the incorrect or damaged items and you will battle to get your money back. We are Makro customers for 25 years now in PE. We ordered counter chairs from Makro Online on two seperate orders. We received the chairs in cartons and the chairs got damaged. On the one order the one chair was actually missing in the carton when opened as the deal was for two chairs for one price. I have taken photos of the cartons as delivered as you could see the damage to the cartons, also of the damaged to the chairs as they were not properly secured. Photos and email was sent to Makro on the 25th of June and return ID's were generated by them. We only received the money for the one return ID a week ago. The other return ID is still outstanding and we are currently without chairs from the 25th of June as we gave our old chairs to the poor. Multiple emails were sent to their Customer contact centre with no results. Looking at the negative results, do not buy from them online, rather visit the shop. We are still waiting for them to reimburse us with OUR R 1000 due to their incompetency. Today exactly two months & 26 days and empty promises. Go and see their Facebook sites as well, only complaints.
318 replies
9 months ago
Online shopping and damaged goods
We are Makro customers for 25 years now in PE. We ordered counter chairs from Makro Online on two seperate orders. We received the chairs in cartons and the chairs got damaged. On the one order the one chair was actually missing in the carton when opened as the deal was for two chairs for one price. I have taken photos of the cartons as delivered as you could see the damage to the cartons, also of the damaged to the chairs as they were not properly secured. Photos and email was sent to Makro on the 25th of June and return ID's were generated by them. We only received the money for the one return ID a week ago. The other return ID is still outstanding and we are currently without chairs from the 25th of June as we gave our old chairs to the poor. Multiple emails were sent to their Customer contact centre with no results. Looking at the negative results, do not buy from them online, rather visit the shop.
1169 replies
11 months ago
Bonitas dont care
Pharmacy Direct is getting paid by the medical aid, Bonitas for a tablet on the prescription submitted my us, BUT the tablets never gets delivered. I shows they do not read the prescription or don't care as they are playing with peoples life's. I have sent multiple emails to Bonitas as well, a compurized reply with a query number, BUT nothing happened for days. A shame that a medical aid like Bonitas are using such a poor service provider. Poor service that could be understand if you see or hear there consultants or try tophone them.
232 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
2 (13.333333333333334%)
2 Star
2 (13.333333333333334%)
1 Star
10 (66.66666666666667%)