BM
Baswabile M
Active since Feb 2021
4
Reviews
0
Industries
Reviews
4 reviews9 months ago
WTB - STAY CAR AWAY FROM THEM! THE WORST.
Absolutely the most worst and horrifying experience of my life! The charged me R6900 to repair a clutch. Before the 30 days -I had to fork out more money to repair the same problem in Durban because they did a shady job using a shady clutch kit - nobody knows where they sourced it from and if it is indeed a genuine part. The owner is rude and swears at customers when they raise issues. An overpriced s**** yard at best.
0 replies
59 months ago
I was DEFRAUDED under MTN's watch
I have been an MTN customer for over 20 years and have 3 active contracts with MTN. On the 6th of April 2021 one of my data express contracts (the 4th contract) expired and I called MTN Call centre to cancel that particular contract and that was successfully done. The consultant confirmed that my monthly tariff will now be reduced to approximately R622. I became very concerned when only 2 days after cancelling my line I received a strange SMS stating that a credit limit has been set to approximately R19 370. This was very unusual as I never knew that there is a credit limit and I became very concerned about what seemed to be illegal transactions which was clearly being conducted without my consent. On the same day, I rushed to MTN Cornubia Branch and reported all these strange incidents, a consultant checked and advised that I go to MTN Coastlands Branch. At about 14h30, I went to MTN Coastlands and again I expressed my concern over the strange and malicious sms's that I received. The consultant investigated the numbers on my sms's and tried to possibly trace the sources and I was then advised to do an affidavit explaining the above and give to the consultants at Coastlands for further investigation. The consultants also zero'd my credit balance (Which I never knew existed) and also confirmed that I have indeed cancelled 1 contract on 6 April 2021. To further acquire peace of mind after this, I called the call centre (Reference 1-4591163462) and spoke to Mr Seasor Dawning about the encounter and proceeded to check and assure me that there is no malicious activity that was recorded on my account despite me verbally explaining the examples of the the strange sms's, and Mr Seasor assured me that he has zero's my limit balances and that all is safe on my account and I need not worry. My estimated monthly tariffs through debit order is about R620-R720 p.m and I still do not understand until this day why then my account reflects that I am owing money to MTN as according to my knowledge I have never made a request to increase any "credit limit" and therefore request for MTN to explain and investigate how that happened without my consent. I demand answers from MTN in this regard. I feel that MTN is being unfair to me by expecting me to pay an amount of money that I have no knowledge of!
0 replies
60 months ago
Miway is just a bunch of Crooks and Bullies
I have a Policy with Miway because my car is insured by them. The policy schedule makes it very clear that the preferred debit order collection date is the 16th of every month as I get paid on the 15th. Too my surprise, I noticed that yesterday Miway tried to debit my account (On the 13th of May) and found no money in the account because I had not been paid already. Now my bank charged me R147 for the unpaid debit order because Miway decided to debit my account earlier than our agreed date. I need someone from Miway to call me and explain to me how that happened and number 2, they need to understand that because of their own incompetence, they need to pay the money due to the bank of R147 as I will not pay it. If they are serious about keeping me on as a client they need to do what is right and take responsibility for their actions. Otherwise I am cancelling my Car insurance and also spreading the word to friends and family who are currently insured with them. Do what is right! We have a contract in place, honour it! I never gave you permission to debit my account on the 13th because I know the account will only be funded from the 15th onwards.
159 replies
63 months ago
Budget Insurance robbed me of my money!!
I am very disappointed with Budget Insurance and the poor service which they have rendered to me. On the 14th of January 2021, I called Budget Insurance and I notified the consultant (a very kind and warm gentleman) that I wish to cancel my car insurance with them with effect from 15 January2021, and I expressed that I had forgotten to do the cancellation earlier than I had planned owing to a busy schedule. But I had also considered that because the 15th is my normal debit order date, I wanted to confirm with the consultant whether or not Budget Insurance would re-imburse me my pro-rata premium back as I would've been covered for only half a month, to which the gentleman said yes. I asked him if there would be no action required on my part and he re-assured me that there is no action which is required as Budget with.auþomatically reimburse half of my premium once they detect that my cover lapsed on the 15th of January and the pro rata premium would be paid back into my account with 7 working days. Fast forward 10 working days later after seeing no sign of the re-imbur*****t, I decided to do a follow on myre-imbur*****t amount and I was assisted by a very rude lady who told me that I will not be getting any re-imbur*****t because according to her I was covered until 31 January 2021 and she is not aware nor can she confirm that any refund (pro rata amount will be paid to me). But the funny thing is that when we did the cancelation on the 15th of January 2021, the cancelation documents did indicate that my cover was going to lapse on 15 January 2021 as I was going to be jumping over to a more "reasonable" insurer. So I feel really bullied by Budget Insurance and I know this is just a tactic they use to ensure that I do not get my pro rata premium back. How can they say I had cover until 31 January 2021 when their own paperwork stared that my cover was going to lapse with effect from 15 January 2021? Be careful! Budget insurance is a scam. Now I paid 2 full premiums at different places for the same car. I am glad I left Budget Insurance and I am convincing all my Colleagues, friends and Family who joine through me to do the same!!
280 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (100%)