Active since Feb 2021
I am highly annoyed with the service received especially considering that I opted for the Quick Cash option, meaning (and according to the website) the funds will be in your account within 1-2 days after selling your items. Now my items were collected on Wednesday and for the past 3 days the only feedback received was that my items were in processing and I will get feedback soon. You ask for a callback and you get an email to say that your items are in processing... Had I known this on Tuesday, I would never have opted to sell my items to 2nd Hand Warehouse. I will not be using your services again and will also not be recommending your services either
I applied for a wifi contract on 13 June 22 for a move in date for 01 June 22. I explained to the consultant that I work from home so wifi/fibre is very important.. I was then advised of fees ect which would be deducted within 24 to 48 hrs and someone from Vumatel will be in touch shortly with regards to installation ect... no problem at all. A few days go by and I get a call from someone at Vuma to inform there is an active line at the new house, cancellation has been noted for the tenant leaving, he will give me a call in a day to let me know what is going on with the router delivery and installation. Since that phone call, NO debit order deducted as per my 1st call to Web Africa.. No feedback on debit order for the costs as disclosed to me on the day of me ordering fiber And consultants who just do not care enough to assist. No do I stay or do I save myself futher stress and anger?
My fiance applied for COVID relief in April last year due to pandemic, as he lost his job. ABSA has now flagged him for non payment of premiums due to covid relief and no one in the call centre can assist him or explain why this flag was placed against his name???? He pays his vehicle every month on time as he should. The service with ABSA Vehicle finance is shocking!! I need someone from ABSA vehicle finance to contact him urgently otherwise we WILL be taking this matter further
I applied for a device telephonically last week Monday 01/02/2021 as I need a Cell C phone and sim for work, I have applied for a new job and this was one of the requirements. To date I have not received my device or feedback, I have spent close to R200 on airtime because I have to follow up with a MTN sim, this costs money which I currently do not have speaking to CLUELESS IDIOTS at the call centre. No one can assist me and the flippen manager is never available!!! HOW DOES CELL C EXPECT TO KEEP CLIENTS WHEN THEIR SERVICE SUCKS??????????
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