MM
Mabareki M
Active since Feb 2021
22
Reviews
0
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Reviews
22 reviews8 months ago
**** GAME MALL OF THE NORTH AND TZANEEN
REFUND ME MY MONEY *******. game *****sters and ****mers After almost a year of broken trust, lies, and excuses, these arrogant ******* and ****mers still refuse to refund me for the faulty item they booked in for repair at their store and then failed to repair. Pay me my money, *******.
53 replies
8 months ago
PAY ME MY MONEY *******.
game *****sters and ****mers After almost a year of broken trust, lies, and excuses, these arrogant ******* and ****mers still refuse to refund me for the faulty item they booked in for repair at their store and then failed to repair. Pay me my money, *******.
318 replies
9 months ago
GAME ****** ......AS IF THEY DONT KNOW THE DETAILS OF THE COMPLAINT, WHAT DISGUSTING, ARROGANT AND BASTERD *****S.........
After countless complaints on this portal, endless phone calls and private emails requesting the same information over and over again........he same GAME replies with this nonsense instead of paying back my money "Game’s rep**** "see below reply quoted", AS IF THEY DONT KNOW THE DETAILS OF THE MATTER, WHAT DISGUSTING, ARROGANT AND BASTERD *****S......... 15 Jul 2025 at 11:22 "Hi Mabareki, kindly advise whether it was a faulty game or microwave that you took in for repairs and kindly provide the repair number." ......AS IF THEY DONT KNOW THE DETAILS OF THE COMPLAINT, WHAT DISGUSTING, ARROGANT AND BASTERD *****S.........
636 replies
9 months ago
PAY BACK MY MONEY
Game Pay back my money, you have my account number........PAY BACK MY MONEY and continue to keep the microwave because it's yours.........my money back ******
477 replies
9 months ago
****** and *****s Game Store Team, Pay my refund ********s
Not only was I denied a refund for a faulty game purchase equipment; to date they refuse to refund me money after refusing to give back repaired equipment.
801 replies
10 months ago
******, ****s and Schemers (REFUND MY MONEY) since you resold the item
Sale of Faulty and Possibly Second-Hand Samsung Products by Game Store and Samsung South Africa I am extremely dissatisfied with both Game Store (Polokwane Mall of the North and Tzaneen branches) and Samsung South Africa due to repeated issues involving faulty products and poor customer service. I purchased six Samsung items from Game Polokwane Mall of the North. Shockingly, only one of those items has functioned properly. The issues I’ve experienced include: Mobile Phones: Two Samsung phones stopped working within a week of purchase. Although they were repaired and returned quickly, the fact they failed so soon after purchase raises concerns about the quality. Sound Bar: I bought a Samsung sound bar which was never delivered even after two months. After following up persistently, I was met with unacceptable and unprofessional responses, including being told, "Come take your money and leave." Smart TV: The Samsung smart TV also broke down shortly after purchase. It was repaired, only to fail again after a week. Following a DSTV upgrade, it stopped working completely. It took Game and Samsung over a month to respond to my service request, and I received the same treatment as with the sound bar — no proper resolution, just dismissal. Microwave: The latest issue involves a Samsung microwave still under Game's in-store guarantee. Upon trying to return it to Game Tzaneen, the store refused to honor their warranty and instead referred me to Samsung South Africa, claiming the unit was under a 10-year manufacturer warranty. Now, Samsung is refusing to repair the microwave, alleging contamination, and is threatening to discard it unless I collect it — unrepaired. This behavior is completely unacceptable and highly suspicious. This ongoing pattern raises serious questions about whether the products being sold are new, or if they are second-hand or factory rejects. The poor treatment from both Game and Samsung South Africa is appalling and shows a complete lack of respect for consumer rights. I am demanding full accountability from both Game Store and Samsung South Africa, including proper repairs, replacements, or refunds for the defective products I was sold. No customer should have to go through this ordeal. Reply (3) Samsung South Africa’s reply 30 May 2025 at 01:32 Good day Mabareki Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns, and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA ^NM Samsung South Africa’s reply 30 May 2025 at 11:51 The issue has been logged with our Voice of Customer Advisor under the reference number: 3102123317, we will investigate and be in contact with you. ^NM to date the matter is not resolve they don't want to repair my microwave or refund me my money
534 replies
10 months ago
Continuous harassment and abuse (Reported refusal to repair or refund faulty item)
Sale of Faulty and Possibly Second-Hand Samsung Products by Game Store and Samsung South Africa I am extremely dissatisfied with both Game Store (Polokwane Mall of the North and Tzaneen branches) and Samsung South Africa due to repeated issues involving faulty products and poor customer service. I purchased six Samsung items from Game Polokwane Mall of the North. Shockingly, only one of those items has functioned properly. The issues I’ve experienced include: Mobile Phones: Two Samsung phones stopped working within a week of purchase. Although they were repaired and returned quickly, the fact they failed so soon after purchase raises concerns about the quality. Sound Bar: I bought a Samsung sound bar which was never delivered even after two months. After following up persistently, I was met with unacceptable and unprofessional responses, including being told, "Come take your money and leave." Smart TV: The Samsung smart TV also broke down shortly after purchase. It was repaired, only to fail again after a week. Following a DSTV upgrade, it stopped working completely. It took Game and Samsung over a month to respond to my service request, and I received the same treatment as with the sound bar — no proper resolution, just dismissal. Microwave: The latest issue involves a Samsung microwave still under Game's in-store guarantee. Upon trying to return it to Game Tzaneen, the store refused to honor their warranty and instead referred me to Samsung South Africa, claiming the unit was under a 10-year manufacturer warranty. Now, Samsung is refusing to repair the microwave, alleging contamination, and is threatening to discard it unless I collect it — unrepaired. This behavior is completely unacceptable and highly suspicious. This ongoing pattern raises serious questions about whether the products being sold are new, or if they are second-hand or factory rejects. The poor treatment from both Game and Samsung South Africa is appalling and shows a complete lack of respect for consumer rights. I am demanding full accountability from both Game Store and Samsung South Africa, including proper repairs, replacements, or refunds for the defective products I was sold. No customer should have to go through this ordeal. Reply (3) Samsung South Africa’s reply 30 May 2025 at 01:32 Good day Mabareki Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns, and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA ^NM Samsung South Africa’s reply 30 May 2025 at 11:51 The issue has been logged with our Voice of Customer Advisor under the reference number: 3102123317, we will investigate and be in contact with you. ^NM to date the matter is not resolve they don't want to repair my microwave or refund me my money
0 replies
10 months ago
Continuous harassment and abuse (Reported refusal to repair or refund faulty item)
Sale of Faulty and Possibly Second-Hand Samsung Products by Game Store and Samsung South Africa I am extremely dissatisfied with both Game Store (Polokwane Mall of the North and Tzaneen branches) and Samsung South Africa due to repeated issues involving faulty products and poor customer service. I purchased six Samsung items from Game Polokwane Mall of the North. Shockingly, only one of those items has functioned properly. The issues I’ve experienced include: Mobile Phones: Two Samsung phones stopped working within a week of purchase. Although they were repaired and returned quickly, the fact they failed so soon after purchase raises concerns about the quality. Sound Bar: I bought a Samsung sound bar which was never delivered even after two months. After following up persistently, I was met with unacceptable and unprofessional responses, including being told, "Come take your money and leave." Smart TV: The Samsung smart TV also broke down shortly after purchase. It was repaired, only to fail again after a week. Following a DSTV upgrade, it stopped working completely. It took Game and Samsung over a month to respond to my service request, and I received the same treatment as with the sound bar — no proper resolution, just dismissal. Microwave: The latest issue involves a Samsung microwave still under Game's in-store guarantee. Upon trying to return it to Game Tzaneen, the store refused to honor their warranty and instead referred me to Samsung South Africa, claiming the unit was under a 10-year manufacturer warranty. Now, Samsung is refusing to repair the microwave, alleging contamination, and is threatening to discard it unless I collect it — unrepaired. This behavior is completely unacceptable and highly suspicious. This ongoing pattern raises serious questions about whether the products being sold are new, or if they are second-hand or factory rejects. The poor treatment from both Game and Samsung South Africa is appalling and shows a complete lack of respect for consumer rights. I am demanding full accountability from both Game Store and Samsung South Africa, including proper repairs, replacements, or refunds for the defective products I was sold. No customer should have to go through this ordeal. Reply (3) Samsung South Africa’s reply 30 May 2025 at 01:32 Good day Mabareki Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns, and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA ^NM Samsung South Africa’s reply 30 May 2025 at 11:51 The issue has been logged with our Voice of Customer Advisor under the reference number: 3102123317, we will investigate and be in contact with you. ^NM to date the matter is not resolve they don't want to repair my microwave or refund me my money
112 replies
11 months ago
Sale of Faulty and Possibly Second-Hand Samsung Products by Game Store and Samsung South Africa
I am extremely dissatisfied with both Game Store (Polokwane Mall of the North and Tzaneen branches) and Samsung South Africa due to repeated issues involving faulty products and poor customer service. I purchased six Samsung items from Game Polokwane Mall of the North. Shockingly, only one of those items has functioned properly. The issues I’ve experienced include: Mobile Phones: Two Samsung phones stopped working within a week of purchase. Although they were repaired and returned quickly, the fact they failed so soon after purchase raises concerns about the quality. Sound Bar: I bought a Samsung sound bar which was never delivered even after two months. After following up persistently, I was met with unacceptable and unprofessional responses, including being told, "Come take your money and leave." Smart TV: The Samsung smart TV also broke down shortly after purchase. It was repaired, only to fail again after a week. Following a DSTV upgrade, it stopped working completely. It took Game and Samsung over a month to respond to my service request, and I received the same treatment as with the sound bar — no proper resolution, just dismissal. Microwave: The latest issue involves a Samsung microwave still under Game's in-store guarantee. Upon trying to return it to Game Tzaneen, the store refused to honor their warranty and instead referred me to Samsung South Africa, claiming the unit was under a 10-year manufacturer warranty. Now, Samsung is refusing to repair the microwave, alleging contamination, and is threatening to discard it unless I collect it — unrepaired. This behavior is completely unacceptable and highly suspicious. This ongoing pattern raises serious questions about whether the products being sold are new, or if they are second-hand or factory rejects. The poor treatment from both Game and Samsung South Africa is appalling and shows a complete lack of respect for consumer rights. I am demanding full accountability from both Game Store and Samsung South Africa, including proper repairs, replacements, or refunds for the defective products I was sold. No customer should have to go through this ordeal.
169 replies
11 months ago
Sale of Faulty and Possibly Second-Hand Samsung Products by Game Store and Samsung South Africa
Complaint: Sale of Faulty and Possibly Second-Hand Samsung Products by Game Store and Samsung South Africa I am extremely dissatisfied with both Game Store (Polokwane Mall of the North and Tzaneen branches) and Samsung South Africa due to repeated issues involving faulty products and poor customer service. I purchased six Samsung items from Game Polokwane Mall of the North. Shockingly, only one of those items has functioned properly. The issues I’ve experienced include: Mobile Phones: Two Samsung phones stopped working within a week of purchase. Although they were repaired and returned quickly, the fact they failed so soon after purchase raises concerns about the quality. Sound Bar: I bought a Samsung sound bar which was never delivered even after two months. After following up persistently, I was met with unacceptable and unprofessional responses, including being told, "Come take your money and leave." Smart TV: The Samsung smart TV also broke down shortly after purchase. It was repaired, only to fail again after a week. Following a DSTV upgrade, it stopped working completely. It took Game and Samsung over a month to respond to my service request, and I received the same treatment as with the sound bar — no proper resolution, just dismissal. Microwave: The latest issue involves a Samsung microwave still under Game's in-store guarantee. Upon trying to return it to Game Tzaneen, the store refused to honor their warranty and instead referred me to Samsung South Africa, claiming the unit was under a 10-year manufacturer warranty. Now, Samsung is refusing to repair the microwave, alleging contamination, and is threatening to discard it unless I collect it — unrepaired. This behavior is completely unacceptable and highly suspicious. This ongoing pattern raises serious questions about whether the products being sold are new, or if they are second-hand or factory rejects. The poor treatment from both Game and Samsung South Africa is appalling and shows a complete lack of respect for consumer rights. I am demanding full accountability from both Game Store and Samsung South Africa, including proper repairs, replacements, or refunds for the defective products I was sold. No customer should have to go through this ordeal.
482 replies
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