Active since Feb 2021
Unfortunate bad experience, called them for a fridge that was not working. The advised i must pay the callout fee upfront, so i did. This was before 12, After calling them again to hear what the ETA is, they advised that they can only help us the next day, im sorry but when to make a upfront EFT for the callout , you expect service same day. After many WhatsApp's back and forth the callout fee was refunded, they also stated if i leave bad reviews they have attorneys working on matters like this, i told them ill only report facts, would avoid them but that's just my opinion !
Great service from Outsurance, quick and efficient, contractor was appointed same day and claim was completed by the next business day. Very happy thanks,