DN
Dintshane N
Active since Feb 2021
2
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2 reviews2 months ago
Horrible customer service!!!
Since I requested a refund of R545 due to being debited for an amount over the balance. They are literally ignoring all sorts of communication from me.
0 replies
63 months ago
Disgusting Customer Service!!!
What a horrible service I received from Star Nissan in Vereeniging. I just recently took ownership of a brand new nissan micra from Star Nissan. The sales agent who assisted me by the name of Muzi Hlatshwayo was very aloof and misleading and totally crunched the numbers to make a sale and left me to deal with the bank which has been a total nightmare. The negligence that went into this sale ranged from incorrect date of debit order submitted to the bank to an extremely high monthly installment that was not agreed upon and many many lies to brighten the deal. I then reported the matter to the branch manager Isaac Molotsi who tried to clarify everything the sales agent misled me on and further told me to deal with the bank myself, no assistance and sympathy there for the mess up on the dealership's side. What appalled me most was when he said he dealership cannot take responsibility for misleading information provided by their own employee. Oh wow, I am still in awe.
112 replies
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