MF
Makanda Finance
Claimed Business
MF
Makanda Finance
Claimed Business
17 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Makanda Finance is facing significant customer dissatisfaction, with a recurring theme of unresolved refund requests after settled loans and unauthorised debit orders. Customers consistently mention difficulty obtaining paid-up letters and frustration with credit bureau listings remaining despite full settlement. Communication breakdowns are widely cited, with clients reporting unanswered emails, ignored WhatsApp messages, and unreachable phone lines. A few customers acknowledge eventual resolution of debit order issues, but the overwhelming sentiment reflects concerns about professionalism, accountability, and transparency in handling client matters.
Performance(last 12 months):
Trustindex Rating
2.4TrustIndex
2.4
Review Distribution
1.6|17 Reviews
Jul '25 - Jun '26
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
23 Apr 2026, 06:36
Do not support this company for loans
This is company is worst place to make loans from as they add amounts on your statement every second day. The person that is doing is Cebo Mabandla and has a bad attitude towards the clients and thinks this company is above the law.
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Anonymous
1 reviews | Active since Jan 2020
23 Apr 2026, 06:36
Do not support this company for loans
This is company is worst place to make loans from as they add amounts on your statement every second day. The person that is doing is Cebo Mabandla and has a bad attitude towards the clients and thinks this company is above the law.
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Anonymous
1 reviews | Active since Jan 2020
28 Mar 2026, 03:42
Unhappy
Very bad experience with Makhanda Finance. They still debited after I have paid up. I requested a refund and no one returns to me. Also requested a paid up letter no response, they not sending statements as well yet they not removing information on credit bereue as if I still owe them. Please someone help.
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Anonymous
1 reviews | Active since Jan 2020
28 Mar 2026, 03:42
Unhappy
Very bad experience with Makhanda Finance. They still debited after I have paid up. I requested a refund and no one returns to me. Also requested a paid up letter no response, they not sending statements as well yet they not removing information on credit bereue as if I still owe them. Please someone help.
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 15:56
Makanda Finance – Unprofessional treatment of employees
My experience working with Makanda Finance under Mohammed was extremely disappointing and unprofessional. Employees are expected to work hard, do debt collection, and use their own resources such as airtime and data, yet salaries are either paid late or not paid at all. When it is time to be paid, emails and messages are ignored, and there is a very arrogant and dismissive attitude from management. Payment promises are not honoured. You are told you will be paid on the 6th of the new month, but this does not happen consistently. The basic salary is under R2000 per month, which is already very low, yet even that amount is treated as optional when it comes to paying staff. Overall, this company shows no respect for employees, no professionalism, and no accountability. I would strongly advise anyone against working for Makanda Finance or for Mohammed. It is not worth the stress, financial loss, or disrespect.
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 15:56
Makanda Finance – Unprofessional treatment of employees
My experience working with Makanda Finance under Mohammed was extremely disappointing and unprofessional. Employees are expected to work hard, do debt collection, and use their own resources such as airtime and data, yet salaries are either paid late or not paid at all. When it is time to be paid, emails and messages are ignored, and there is a very arrogant and dismissive attitude from management. Payment promises are not honoured. You are told you will be paid on the 6th of the new month, but this does not happen consistently. The basic salary is under R2000 per month, which is already very low, yet even that amount is treated as optional when it comes to paying staff. Overall, this company shows no respect for employees, no professionalism, and no accountability. I would strongly advise anyone against working for Makanda Finance or for Mohammed. It is not worth the stress, financial loss, or disrespect.
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Anonymous
1 reviews | Active since Jan 2020
16 Jan 2026, 16:17
Makanda Finance is unprofessional, unresponsive, and misleading – avoid at all costs
I have had an absolutely terrible experience with Makanda Finance Solution. I requested a loan cancellation / settlement letter more than 10 days ago and despite multiple follow-ups, emails, and escalations, I have received zero response. No acknowledgement, no explanation, nothing. To make matters worse, I was told to “speak to Thobile” to resolve the issue. I did exactly that, repeatedly and was completely ignored. This is nothing but deflection and a total lack of accountability. On 16 January, I physically went to the address listed on Makanda’s website (1059 Francis Baard Street, Hatfield, Pretoria) and discovered that there are NO offices at this location. This is extremely concerning and feels deliberately misleading. Because of Makanda’s failure to issue a simple cancellation letter: My credit profile is being negatively affected I cannot resolve my Experian dispute I have wasted time, money, and effort I have been put under unnecessary stress This is by far one of the most unprofessional and frustrating financial service experiences I have ever dealt with. A registered credit provider should not operate like this. I have now escalated this matter to the National Credit Regulator (NCR) due to Makanda Finance’s non-cooperation and lack of transparency. ⚠️ DO NOT deal with Makanda Finance unless you want to be ignored and misled. ⚠️
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Anonymous
1 reviews | Active since Jan 2020
16 Jan 2026, 16:17
Makanda Finance is unprofessional, unresponsive, and misleading – avoid at all costs
I have had an absolutely terrible experience with Makanda Finance Solution. I requested a loan cancellation / settlement letter more than 10 days ago and despite multiple follow-ups, emails, and escalations, I have received zero response. No acknowledgement, no explanation, nothing. To make matters worse, I was told to “speak to Thobile” to resolve the issue. I did exactly that, repeatedly and was completely ignored. This is nothing but deflection and a total lack of accountability. On 16 January, I physically went to the address listed on Makanda’s website (1059 Francis Baard Street, Hatfield, Pretoria) and discovered that there are NO offices at this location. This is extremely concerning and feels deliberately misleading. Because of Makanda’s failure to issue a simple cancellation letter: My credit profile is being negatively affected I cannot resolve my Experian dispute I have wasted time, money, and effort I have been put under unnecessary stress This is by far one of the most unprofessional and frustrating financial service experiences I have ever dealt with. A registered credit provider should not operate like this. I have now escalated this matter to the National Credit Regulator (NCR) due to Makanda Finance’s non-cooperation and lack of transparency. ⚠️ DO NOT deal with Makanda Finance unless you want to be ignored and misled. ⚠️
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Anonymous
1 reviews | Active since Jan 2020
23 Dec 2025, 09:06
I hope they go out of business!
If I could give a zero, I'd do just that. What a hassle trying to get a refund after I they debited me after I settled via EFT. The different department don't seem to know each other. The refunds department doesn't respond to emails. What a frustrating experience this has been for me. I hope they go out of business soon! Karma is a *****!
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Anonymous
1 reviews | Active since Jan 2020
23 Dec 2025, 09:06
I hope they go out of business!
If I could give a zero, I'd do just that. What a hassle trying to get a refund after I they debited me after I settled via EFT. The different department don't seem to know each other. The refunds department doesn't respond to emails. What a frustrating experience this has been for me. I hope they go out of business soon! Karma is a *****!
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