WO
Wayne-Saffie Oberholzer
Active since Feb 2021
4
Reviews
0
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Reviews
4 reviews3 months ago
Qatar - Lost Luggage + Customer Service = TERRIBLE!
I have logged this over 3 weeks ago, been a month since Qatar lost my lugaage and I just received the same responses (we looking into it) - I requested a letter stating that my luggage is lost with no response - I need this for Travel Insurance....the service has been so POOR! I would like to formally lodge a complain regarding my most recent trip/flight with Qatar, My partner and I decided to travel to Thailand for he 50th Birthday, we left SA on the 20th from JHB to Doha, then Doha to ****et with Qatar – we returned on the 31st December same route and same airline. I have to date not received my suitcase I checked in at JHB (OR Tambo). When I landed in ****et I went to baggage desk and explained, they gave me the attached document and advised me that someone will be in contact and that I can email them or whatsapp them on the info provided. I received an automated email everyday stating the investigating, I whatsapp the number – all my message was read but I was just being ignored. On the 31st when I arrived in Bangkok from Koh Samui I went to the Qatar transfer desk at the airport I had access to, I was greeted by an Thai gentleman who was very rude to me, I explained what happened – showed him the whatsapp message where I was ignore and the emails and he lost his temper, shouted at me that he is not working for Qatar but Bangkok Airways which I found strange as he was wearing a Qatar Airways belt and jacket….he told me to go sit down and he will try call them which he never did – he went to sit down next to another person and just playing on his phone. To make matters worse, my partner’s make up and a lot of her clothing was in my suitcase and as you are aware that make up is not easily accessible in some areas of Thailand, this whole situation ruined our holiday and most importantly my partners 50th Birthday Celebration, I am very tempted to reach out to Senior Management of Qatar to complaint and post our horrible experience and how Qatar ruined my partners 50th birthday holiday after paying a lot of money to fly with Qatar but I though I follow this route first to see what the outcome is,
0 replies
52 months ago
African Bank refuse to help with Scam!
I would like to complain about the poor services from African Bank. My other half purchased a puppy through a company called Billy French Bulldogs, she had to pay courier costs to a company called We Move Pets who has a account with African Bank. and EFT was done via ABSA of the amount of R9650. This was a scam which we reported to SAPS (Case number CS54/11/2021) and ABSA (Case number ASZA211101270). Absa has advised that no funds could be retrieved any money back and African Bank refused to help. I think this absolutely disgraceful service that African Bank allows scammers to open bank accounts (Which this person obviously used a fake ID and personal details). So this tells me that either you do not care about people's hard earned money being stolen from them or African Bank consultants are working with these scammers as African Bank refused to assist with returning these funds. I would like someone to get in contact with me ASAP to discuss this or I will take it up with the Ombudsman of banks!
212 replies
52 months ago
Capitec refuse to assist with a Scammer with a Capitec account that stole money!
I would like to complain about the poor services from Capitec. My other half purchased a puppy through a company called Billy French Bulldogs, she had to pay courier costs to a company called We Move Pets who has a account with Capitec. and EFT was done via ABSA of the amount of R9650. This was a scam which we reported to SAPS (Case number CS54/11/2021) and ABSA (Case number ASZA211101270). Absa has advised that no funds could be retrieved any money back and Capitec refused to help. I think this absolutely disgraceful service that Capitec allows scammers to open bank accounts (Which this person obviously used a fake ID and personal details). So this tells me that either you do not care about people's hard earned money being stolen from them or Capitec consultants are working with these scammers as Capitec refused to assist with returning these funds. I would like someone to get in contact with me ASAP to discuss this or I will take it up with the Ombudsman of banks!
53 replies
52 months ago
No assistance with a scammer having a Nedbank account!
I would like to complain about the poor services from Nedbank. My other half purchased a puppy through a company called Billy French Bulldogs who has a account with Nedbank. and EFT was done via ABSA of the amount of R6750. This was a scam which we reported to SAPS (Case number CS54/11/2021) and ABSA (Case number ASZA211101270). Absa has advised that no funds could be retrieved and Nedbank refused to help. I think this absolutely digraceful service that Nedbank allows scammers to open bank accounts (Which this person obviously used a fake ID and personal details). So this tells me that either you do not care about people's hard earned money being stolen from them or Nedbank consultants are working with these scammers as Nedbank refused to assist with returning these funds. I would like someone to get in contact with me ASAP to discuss this or I will take it up with the Ombudsman of banks!
0 replies
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