Active since Feb 2021
Bought the Amber travel system and was the worst purchase!! The isofix base is unreliable as the seat doesn’t clip in and out properly. The wheels on the pram itself buckle and get stuck they don’t turn. Could not use the infant seat on the frame either as the adapters are absolutely useless. Now they want me to send in the pram for “repairs”. I can’t be without a pram as I use it almost on a daily basis and can’t afford to replace it. I am also not interested in having the faulty parts replaced for more faulty parts. Super disappointed in the quality and customer service provided. Most definitely won’t buy anything Chelino or recommend to anyone again!
Stop ****ming people with your so-called R1 “deals” as soon as you add to cart it goes back to normal price
My account card was stolen and have now been struggling for 2 months and am still not able to use my account. I keep paying for services and more services keep getting added that I have to pay for but can't use! I can't use my account but must pay, every time I inquire in store or phone the call centre i get a different answer. No help no service but i must pay!!!