Active since Mar 2021
Had a claim that was rejected but the service I have received from the Assessor Patrick .
Lodged a insurance claim pool doctor was appointed to assess. Few photos and walk around my pool paving and his report is poor construction. This was the second time these people rejected my claim. They are ****** declining claims and claiming call out fee. Will never use or buy any products from them. Standard bank should remove pool doctor from there panel. Pool doctor does not have the clients best interest at hand. Worse assessors ever.
Bought a 2400 synapse inverter in February 2023 messed up my gel batterries only get a hour during loadshedding. Sent it in for repairs 2 weeks later there feedback is that there is nothing wrong with it. I purchased it through brights hardware in Mitchell's plain and they gave me a loan unit the exact same and it works perfectly. Now i must return there unit for my unit that is still a problem and my warranty is done end January 2024. I want a new unit for peace of mind not my old unit. Worst customer service ever. Dont buy rubicon synapse products buy growcol which is my next option.
Please do not use this guy serviceMy WellPoint was installed by Mr Zaaied Stemmet apparently he has 30 years service in irrigation. after installing a WellPoint at my home promising to find water that only lasted two weeks and the WellPoint ran dry. After contacting him he came out dug another hole and found no water. his solution to my problem was to install a borehole at a cost of R25000 i told him that was definitely not an option as i can not afford it. His explanation was because there is no water because he found clay. i asked him when did he no about finding clay he replied "when we found water" my question to him was why did he did he not tell me then as i would of let them stop digging and only pay the call out fee. What he does is find water knowing that there will be a problem charging R6500 for the job instead of the R1000 call out fee. So I payed R6500 for a WellPoint pump that does not serve its purpose. Please people use a reputable company and ask the right questions. Mr. Zaaied Stemmet only dug 3meters and 5 holes all joined to one pump even i no the pump will not last long.
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