AF
Athenea F
Active since Mar 2021
12
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0
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Reviews
12 reviews23 months ago
Still waiting!!! Residential Letting Cape Town Useless
It's been 5 all months since I vacated my flat in Cape Town in December 2023. To date, I am still waiting for a portion of my deposit to be refunded. Empty promises are worth nothing Residential Letting Cape Town! Your ********* behaviour and ******* business practices are shocking! I've taken the matter to the Western Cape Rental Tribunal and still nothing has happened. I have been completely appalled at the lack of integrity when dealing with these humans! Would not recommend engaging with them at all!
0 replies
25 months ago
Bronze Maintenance issues **** invoices!!
This company claims to do work with Residential Letting Cape Town. They will happily issue a **** invoice for work not done. I was sent an invoice for a lightbulb R80 with a R715 call-out fee. Only to find out the new tenant changed the lightbulb for R30! Both companies are conducting business *********ly. Report *****!
0 replies
25 months ago
Residential Letting Cape Town - deposit not refunded in full!
Be careful of these sharks!!!! Residential Letting Cape Town will RIP you OFF big time when you try and get your deposit back from them. Out Inspection fee – R850 (Annexure A Document Attached) Damage deposit reconciliation fee – R850 (Annexure A Document Attached) Replace 1 light bulb – R795 (Bronze Maintenance Invoice Attached) Cleaning – R1,450 (Cleaning Invoice Attached) Total – R3,945.00 + Transaction Fees (As per Annexure A under Damage Deposit settlement) Interesting how they can charge an out inspection fee when they never even did an inspection?!!!!
0 replies
26 months ago
Summons: Residential Letting Cape Town
So despite the fact that a final letter of demand was issued and acknowledged, and a commitment made by Residential Letting Cape Town / Jean-Claude Oosthuysen (agent) and Mark that the refund of my deposit for a flat I vacated in December, would be paid by today 11 March 2024 at 13:00, payment is still not received. My lawyer was told categorically that the Director (Brett Butler) refused to pay me back my deposit and was then told payment would be made. Next step is a summons and court. I’m fascinated by the ********* behaviour that some people engage in … all the while posting religious material on their WhatsApp status 😳 Posting it means nothing if you have zero integrity and fraternise with a company who is willing to ***** from tenants. Be warned. Residential Letting Cape are lying, *****ing *******!! #*********businesspractice #residentiallettingcapetown #lying******* #wouldnotrecommend #depositnotrefunded #reportcrime #report*********businesspractices
56 replies
26 months ago
******* practices - Residential Letting Cape Town
Despite my lawyer serving a final letter of demand for the refund of my deposit, Residential Letting Cape Town / Brett Butler / Jean-Claude Oosthuysen still have not paid my deposit back. Report *****! It is completely unacceptable that rental agents use your deposit which is supposed to be in an interest bearing account! His excuse is that he had a busy January. I’m not sure what his excuse for February is?!?! #report***** #*****residentialletting #residentialletting #depositnotrefunded #rentalhousingtribunal #*******practices
0 replies
26 months ago
Theft/Failure to refund deposit - Residential Letting Cape Town
This serves as notice that I have formally reported #residentialletting of Durbanville Cape Town, Jean-Claude Oosthuysen and Brett Butler to the Rental Housing Tribal for failure to refund my deposit.
0 replies
27 months ago
******** Case against Residential Letting Cape Town - Jean-Claude Oosthuysen
This serves to advise that I am opening a ******** case against Jean-Claude Oosthuysen from Residential Letting Cape Town for theft as he has not refunded my deposit a unit in Cape Town. I am also reporting him to the Estate Agency Board and will follow the procedures as outlined on the Estate Agency Affairs Act.
0 replies
27 months ago
Shocking Service from Residential Letting Cape Town
I've been waiting for over a month for my rental deposit to be refunded. My repeated emails and phonecall go unanswered. According to the agent, they need to repair 1(!!!) lightbulb before I can get refunded, and due to the Christmas period their contractors were not able to attend to the matter. It's been a month since Christmas! Most businesses opened up at least by the 11th January... still nothing! The service from my agent has been shocking! I would not recommend renting from them. This is just the last straw in a number of other inconveniences I have just had to endure!
0 replies
62 months ago
What is it going to take SUPERSONIC??????????????
WO171182 FRG1161857 CAS-492630-KB9VO CAS-4768810CSC1P6 CAS-464656-Y3L2T5 CAS-477949-G656J3 CAS-485156-SOT6C2 CAS-464656-Y3L2T5 CAS-487608-P5T6K8 Supersonic - I give up! I really do! Today is one month since I asked for my Wifi to be relocated to my new house. I can't even begin to explain the inconvenience, the complete frustration, the wasted time phoning your call centre, then reviews on HelloPeter responded to by Joshua who also does ABSOLUTELY nothing to resolve this issue. I wonder if stopping the payment on my debit order might actually generate some response? I have never in my life experienced such poor customer service, and all I get back is "we understand" BUT you really don't! How are we supposed to work from home during Covid when we don't have wifi? How are my children supposed to do schooling and homework without wifi? Why am I paying R899 per month for a service which is not serving me?????????????????????? Will this ever get resolved?
159 replies
62 months ago
Absolutely Shocking Service!!
I logged a call on the 23rd February to get my Supersonic wifi relocated to our new property. Today is the 18th March, and despite having escalated this over 6 times, and calling every single day to find out where we stand, Supersonic and Frogfoot have done absolutely nothing! I cannot believe that a company that knows that we are in a time when working from home has become compulsory for some, that they would not do everything in their power to offer a service that keeps people working. It is beyond shocking! My last HelloPeter review received a response from a "Joshua" who advised me that it would be resolved. Joshua - your service and that of your company and your partners Frog Foot is beyond appaling!
106 replies
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