SB
Suzanne B
Active since Mar 2021
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Octotel is terrible
Octotel is really lacks big in service delivery. We are forced to take a second line because we were ignored as to what we required. Then 3 teams came to asses and installation of the second line was booked for Friday. Two guys showed up looked and left. We have not had any communication as to what's going on.
0 replies
1 month ago
Rsaweb equals no internet
I am disgusted in the service Rsaweb provides. We signed up and they ignored what we required forced us to take a business package when we wanted fibre for the house which is behind the business. They then linked us to the business. We have had practically no signal yet all they say it's it's not their fault. So whose fault is it?? We were then told we have to take a second line for the house which means double the payment even after we said we want for the house alone. So out of necessity we agree and they were to install on Friday after 3 teams were here to assess for installation. And guess what two men came looked and left. We are totally clueless as to what is going on. Rsaweb is the most pathetic service provider company ever to exist. When I said they are in breach of contract as they are not providing a stable service they claim they are they can provide a report which I also have yet to see. Never use rsaweb they are useless
159 replies
30 months ago
*******
I have had it with Vodacom. So in August I was forced to turn to Hello Peter because of their incompetence in cancelling two of my numbers. Now because of their incompetence they have taken monies paid for my ongoing accounts and allocated it to the amount they should have credited because of their incompetence and they now say I am in arrears with my ongoing accounts. I have phoned the accounts department multiple times and it is ignored. This morning I phoned again twice and all they do is redirect me from accounts to customer care. I find this highly unacceptable and would recommend no one to ever take out a Vodacom contract. They rip you off because half of the time their agents have no clue what they are doing. If I could I would immediately cancel my last two contract numbers as well.
393 replies
33 months ago
Vodacom *******
Well I tried cancelling my one contract and was told I need to do it in August as it ends the end of August. So the first of August I tried calling and was told by the machine service that they cannot assist as it is outside the working hours. Now I was at work which is my priority as without it I cannot afford to live. Therefore when I finally had chance to call it was the evening. Then I tried again but still couldn't get hold of an agent to cancel. I finally managed to get hold of them today and now they are charging me and extra months subscription which by the way includes an extra amount for financed phone which is paid off which my last payment. This is ridiculous and typically Vodacom. There system makes it practically impossible to speak to a consultant and then you are penalised. I literally cannot wait for my last two contracts to end so that I can leave Vodacom for good and say good riddance. I know my mere R1000 odd rand they make dromme monthly is not important in the big scheme of things but I as a customer still feel I deserve better service because for me that is a huge amount of money a month.
251 replies
62 months ago
Tamlyn@Pentravel is Awesome.
I want to thank Tamlyn Maritz for always giving friendly professional and efficient service. She truly makes traveling easy and stress free by always helping no matter how many times the plans change. We will always go to her for travel arrangements.
56 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)