SJ
Sanli J
Active since Mar 2021
4
Reviews
0
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Reviews
4 reviews29 months ago
Don't use this company
Absolutely terrible experience with this company. I just hired a carpet cleaning machine from my local Spar, took it home, followed all the instructions, but the thing didn't work. On the way back to the Spar to go exchange it, I decided to check if I can get someone to come and clean my carpet instead. I found someone that would do it for less than the machine cost me to hire. A supervisor at Spar puts me on the phone with an employee from Cleaning Clinic (I'm very tempted to name her but for now I won't). I ask for a refund and she tells me they have a no refund policy. What needs to happen is someone has to come to me and assess the machine and then who knows what. I don't have time for this as we have furniture arriving tomorrow that has to go in the room where the dirty carpet is. I start getting irritated because she keeps saying there's no refund policy, even though it DOESN'T SAY THAT ON THE FORM I FILLED IN, and then she goes on to tell me she can't help it if I want to have a hissy fit! End of story, I put the phone down and walked out R499 poorer.
129 replies
42 months ago
Terrible ISP
We've now gone 5 weeks without fibre, thanks to Vodacom wrongfully terminating our line. My husband applied for a new package a month ago, after which they unnecessarily sent us a new router, but for some unexplained reason, they have still not been able to activate it. Here we are, about 7 'escalations' (whatever that means in their book) and thousands of rands of extra mobile data later. Anyone looking for an ISP, I'd steer clear.
397 replies
62 months ago
Professional and delightful sales consultant
I just joined Oneplan for my new puppy and have received great service so far, especially from sales consultant Lerato Mathu. He was incredibly helpful and a pleasure to talk to.
53 replies
Review Distribution
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1 Star
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