Active since Mar 2021
It makes no sense to remove three installed working lights, when only one is defective. Who returns working products to a supplier, so that the supplier can spend money on collecting working lights?. If “takealot” agrees to pay my handyman for the removal and installation of the three working lights, so i can be refunded for the one that isn't working, then I will gladly do as their AI (WHICH HAS FAILED) has requested. This must be a major concern to “takealot” management, and shareholders that this unnecessary cost & process is being suggested. Please listen to the recorded conversation on 15/08/2024 time 11:03 for a blooper that will go viral. see communication from Takalot below Thank you for taking my call. Kindly note as per our telephonic conversation your return has been declined because not all the parts the item ordered were sent back to Takelot for evaluation. This is a must for a return and we unfortunately can not evaluate your return until you return all the parts that you purchased for the item. As requested you will get a follow-up survey for the call as I never wanted to mention my name. If you have any further queries please feel free to contact us. Kind regards Kimberley.D
Order number 146479371, we placed an order for four solar lights. One of the lights is defective so I removed it from the wall where it was installed and requested a return. Take a lot would not refund me and sent the defective light back. They are requesting that I remove the other three lights, as the light is part of a box of four lights. This is obstructive and unnecessary. Only one light of the four isn't working, I had to pay a handyman to install the lights and they are vital to ensure security for my home
Its unfathomable that reaching out to RCI, once spending hundreds of thousands of rands, that no reply is forthcoming. Future purchaser, please ensure a written confirmation from the sales agent is received prior to conclusion and payment. I look forward to this review initiating RCI global getting in contact with me. I am a very dissatisfied customer. ownersassoc@massresort.com, vperaino@massresort.com, feedback@rci.com,
My daughter registered and paid in full in January 2021before the start of the semester. She then opted to cancel her registration, this was done within the terms and conditions set out by Monash. The payment was done on the 25 January 2021 and after numerous empty emails we are still waiting to be refunded and have found Monash University administration staff unhelpful and Tshepiso Mogotsi has everything that is required for our refund and she still hasn't effected the transfer.
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