Active since Mar 2021
Sebabatso Fekefeke helped me quickly and efficiently via the whatsapp portal I am more than satisfied
Good day I got an sms from RAM on Friday morning at around 7:30 to inform me that my consignment will be delivered the same day. At around 16:20 I called their call center to enquire about how far the delivery is and I was informed that there was a failed delivery attemp today, Apparently driver claims to have attempted to make the delivery and I was unavailable. This is a blatant lie because I was home the whole day with my phone on loud, no one called to tell me that they are outside and the security at the complex says that there were no drivers from Ram Furthermore, no one from RAM tried to contact me including the driver, I am the one who had to call in and ask about my delivery. I spent the whole day waiting for my consignment and as a result had to cancel other plans unnecessarily. I really wish that companies (in my case it was Rain Mobile) would give us the option to choose our own courier company, Ram would be the very last I choose! What ****es me off is the lie their driver told, ****** liars!!!
I placed an order for a same day delivery hamper this at around 9am in the morning, the order had still not been delivered at 17:35 the same day. The order was to be delivered in Sandton, they dispatch from Randburg. I called around 2pm the same day to endure that the order is delivered and you assured me that it will be delivered . Bybtge time I realized that the order won't be delivered on time, their call center had knocked off and they do not have any platform to track your delivery or to get in touch with the courier. This is unacceptable, it cannot take the whole day to make a delivery from Randburg to Sandton. DO NOT USE THEIR SERVICES! They ruined my suprise and kept me in the dark, they did not even have the decency to tell me that my order is running late and when I will get it. Rather use the likes of Netflorist other competitors who don't take their clients for p**s!
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