Active since Apr 2021
I was under the impression the parkade was somewhere in king shaka airport area , however I noticed my car had been returned with 20km extra which makes me believe my car was used for joy riding or the staff taking my car home … also my car fuel range was dropped off with 360kms and when returned it was 290kms which says the car has been driven hard by the drivers … also a lighter of sentimental value has been stolen from my car … rather not use this trash service and hope they shut down … bunch of thieves and useless oxygen wasters.
If only there was a zero star … staff at rain are completely incompetent… they cannot read and follow simple instructions… I asked for my late dads 4G to be cancelled and they go ahead and cancel the 5G that I paid for and only used for 3 days … the 4G is still not cancelled and it does not work due to Rain claiming there is too much network traffic on the towers around me … they fail to respond to my emails and do not care about clients … I’m still awaiting a call from them regarding this issue as it’s been way over a week that I requested the 4G to be cancelled and to activate my 5G again.
Pathetic service I sat for 7 minutes on the phone trying to get a hold of parts , and the guy answers and immediately transfers me to the main switchboard back and forth... totally unhelpful ... I’m using my airtime to call and I would rather take my money and spend it at another dealership, this dealership should not even exist with their incompetent employees.