DM
Dima M
Active since Apr 2021
6
Reviews
0
Industries
Reviews
6 reviews25 months ago
Takealot.com is the worst service provider
I bought a TV on takealot a 65 inch Samsung Qled for R11.999on the 28 Feb 2024 and it was scheduled for delivery on the 1st of March, and then they sent me an email on the 1st of March saying there was confusion with the couriers and the delivery will be on the 4/03/2024. I went to the Richmond pickup center on the 18/03/2024 and they put me through to the customer service and their consultants kept dropping the phone eventually one consultant was helping me by the name of Rhoda said the courier FNF had the tv on schedule for delivery but again said they have cancelled the delivery. Today is the 19/03/2024 and they have not called me back.
0 replies
26 months ago
Velile Tinto Cape Conveyancing Attorneys refusing to pay my money
Worst experience I received from these people. First time seller and my agent used this firm to assist with registration. In January 2023 they said they pulled a schedule for my rates from the City and that schedule had me owing 18k to the City for rates, we agreed they would bridge the amount so registration can take place. Unfortunately the sale of the house took very long due to issues with the plan. The process then continued in Nov 2023, now Dec 6 2023 their conveyancing secretary who was dealing with my case paid an amount R49603.73 of which 12 932.86 was my rates and 36 670.87 was for an account I was not aware of. When I enquired what the 36 670.87 was for I was told to ask the City, ok so I called the City and it turned out that it was a billing error and it was corrected. The City agreed they would pay the money to the lawyers after registration. Now when they bridge an account they charge interest and I have been questioning this thing because I did not authorize the bridging for that account and no one has answered me. Finally came the day of payment they just paid money into my account no communication as to how much will be paid and no statement of account. To my surprise they have deducted the amount with interest when the error was made by them paying an account they don't know and did not confirm with me either. I went to their offices immediately and I was attended by one of their senior associates and I told her what happened and she was not aware of this so this means the conveyancing secretary did not share this error that she made with her seniors. The response from their senior associate when I told her the issue and that I want my money and I am not going to wait for the City to pay them and then they can pay me. She said she will investigate and if all is as I am saying I did not confirm this amount then they will have to pay me and then they can chase the City of Cape town for the refund but she will ask guidance from the Directors. I sent her all email communication telling their secretary I was not aware of that account and I'm not happy that she made a payment without confirming with me. Instead of telling me what they have decide from her investigation this woman sends an email to the City of Cape Town and she CC's me asking for a refund of this money, when I told her specifically that the error that their secretary made must not affect me and she agreed. They have been quiet since the 16th of February I even CC'd their CEO in my email and he has never contacted me to find out what happened. I am being undermined because I'm a black woman selling her house in the township they think I must keep quiet and accept whatever they did with my money. I will not keep quiet until they do right and pay my money and then they can deal with their secretary and the City of Cape Town.
0 replies
38 months ago
Very well spoken con...
Very well spoken consultants they explain everything so well, customer service is great and the benefits are great
53 replies
46 months ago
DV FINANCE is a SCAM
Worst experience ever placed my order for an iPhone on the 9th of June and paid them R670 for 1st subscription on the 14th of June till today no delivery Ben Roux gave me stories about issues with a courier and said he will deliver personally and that did not happen either. Asked him for my refund which he confrimed to be paid on th emorning of the 28th of June and today is the 1st still no refund. I asked him if this was a scam so I can move on and not waste my time but he confrimed that my refund was paid. Scam people must be careful. Even the reviews here only appeared on the day I asked him if they had any reviews before I made a payment.
0 replies
47 months ago
Service
Best service ever from the introduction I received from the agent to explaining every detail of the vehicle cover. He was very professional and courteous.
134 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (50%)