Active since Apr 2021
My wife started to work at a new company, and was forced to take out a Sanlam Policy in the first week she started, even if she was not permanently employed yet. After 3 months she was let go. Currently, she is unemployed, and we are unable to cancel the Sanlam Policy. We keep phoning, and every time there are no notes on the system that she wants to cancel. We just want to cancel and not do a Sars audit, as she did not even pay tax as she was well under the income bracket for tax.
I couldn’t be happier with the awning installation from Wattie Pergolas. From the first quote to final installation, their team was professional, on time and delivered exactly what we wanted. The quality of the materials and workmanship is excellent and has totally transformed our outdoor space. Communication was clear and every promise was kept. I highly recommend Wattie Pergolas to anyone looking for reliable, high-quality outdoor shading solutions.
Their service is excellent, and the staff is always friendly. But after the last increase with electricity, the price of electricity spiked much more than expected as a tenant. I sometimes struggle to receive my token, but usually get it sorted out quickly. I am paying for electricity by EFT to get the 3% discount, but it still cost me R6.11 per KW/h, Water is R55 per KL. City of Tshwane for prepaid charges R4.0948 inc VAT for the usage tariff of 650+ as we are in a complex with many tenants.
Nedbank decided to charge and add an extra card on my account in the middle of the month without my consent for R185x2. Two Months ago I replaced a stolen card on the money app, nowhere did it say how many charges there will be and on the 11 June they deducted the fees for that. I have phoned, and the customer support could not determine what happened and had to escalate it to a higher authority with the promise someone will phone me back. Surprise, no one phoned.
I opened up a ticket (Reference Number: 2755740) 2 days ago, I only received the confirmation email for the ticket, but no further assistance. I tried phoning and after 15 min hanging on I decided to rather warn other consumers not to try to waste their airtime.
I logged a fault 3 days ago regarding the speed of the 5g Rain. I am 400m away from the nearest tower and have for a couple of months averaged 240mb download speeds, however the last week it is between 1mb - 6mb and not the speeds as promised. Waiting 3 days for a connectivity issue gives me great cause for concerns. Hoping for resolution soon.
Excellent service and personal attention to detail I received from Nick van Young & Andrew Balustrades.
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