Active since Apr 2021
Seriously unimpressed with the way their contract cancellation process is being handled. It has nearly been a month since I gave instruction and no one can provide clarity. I have phoned numerous times with no answer and have emailed 2 different people with no resolution
Wayne Cooper assisted me with an insurance quotation and answered all my questions with great professionalism
I dealt with Wendy who was an absolute star! Really understood my needs, super friendly, and provided great information.
Pity that I couldn't leave a zero star rating!! I was phoning around to get pricing for armed response on my property and was absolutely appalled at the zero level of customer service received from this company. The individual I spoke with over of the phone did not pay any attention to what I was enquiring, was screaming to his colleague in the background, asked me hurry with my questions and was simply hostile, rude and arrogant. They have made it a very easy decision NOT to use their services. How embarrassing.
I was recently involved in an MVA and deal with Aziz Mcpherson. All required details and processes were discussed :)