PH
Perfect Health Soneike
Unclaimed Business
PH
Perfect Health Soneike
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Perfect Health Soneike
Perfect Health Soneike has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Perfect Health Soneike across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAH
Ashley H
1 reviews | Active since Jan 2020
14 Jul 2025, 12:03
Terrible cancellation policy
Seriously unimpressed with the way their contract cancellation process is being handled. It has nearly been a month since I gave instruction and no one can provide clarity. I have phoned numerous times with no answer and have emailed 2 different people with no resolution
Helpful (0)
|Replies (0)AH
Ashley H
1 reviews | Active since Jan 2020
14 Jul 2025, 12:03
Terrible cancellation policy
Seriously unimpressed with the way their contract cancellation process is being handled. It has nearly been a month since I gave instruction and no one can provide clarity. I have phoned numerous times with no answer and have emailed 2 different people with no resolution
0
Replies (0)CP
Charne P
1 reviews | Active since Jan 2020
24 Jan 2025, 07:38
pathetic gym!
Please stay away from this gym, wow, just wow! Leane the receptionist either hates her job or hates her job. My husband signed me up last year Dec and what a issue geez (could only make use of it on Jan because some system transition, so they couldn't load me) , came in to do my fingerprint, and she Leane had no idea what she was doing or actually wanted to help, another guy came as he was leaving to go home and sorted it out quick. Yesterday I came in, asked if there is someone who can assist with the first time member to do the body and eating plan thing that they say when you join, Leane says you need to book, that's all, did not asked if she can schedule me in or offer to help or anything, no one to walk me around, show me how things work, always stands with her hands crossed, 1 word answers, not helpful at all, even when I came in first, she had to finish her conversation first with the guy sitting on his laptop in the reception area (please check your cameras!), I had to wait till she was done taking about snacks. everything was just a hassle and so disappointing, customer care suuuuuckkkkssss!! Leane should get her a different job, maybe clean the bathrooms, that doesn't involve much customer service. I hope management does something because look at all these reviews wow, it's bad.
Helpful (0)
|Replies (0)CP
Charne P
1 reviews | Active since Jan 2020
24 Jan 2025, 07:38
pathetic gym!
Please stay away from this gym, wow, just wow! Leane the receptionist either hates her job or hates her job. My husband signed me up last year Dec and what a issue geez (could only make use of it on Jan because some system transition, so they couldn't load me) , came in to do my fingerprint, and she Leane had no idea what she was doing or actually wanted to help, another guy came as he was leaving to go home and sorted it out quick. Yesterday I came in, asked if there is someone who can assist with the first time member to do the body and eating plan thing that they say when you join, Leane says you need to book, that's all, did not asked if she can schedule me in or offer to help or anything, no one to walk me around, show me how things work, always stands with her hands crossed, 1 word answers, not helpful at all, even when I came in first, she had to finish her conversation first with the guy sitting on his laptop in the reception area (please check your cameras!), I had to wait till she was done taking about snacks. everything was just a hassle and so disappointing, customer care suuuuuckkkkssss!! Leane should get her a different job, maybe clean the bathrooms, that doesn't involve much customer service. I hope management does something because look at all these reviews wow, it's bad.
0
Replies (0)DM
Dallas M
1 reviews | Active since Jan 2020
18 Apr 2024, 11:01
Best managed gym in Cape Town Northern Suburbs.
I have been a member for just over an year now. I find that the club is managed very well indeed. Locker rooms and associated facilities are always sparkling clean and fresh while the gym floor and equipment itself is cleaned on-going during the day. The Manager, Jeanne goes out of his way to see to any complaints or suggestions we might have promptly. Fitness staff are always ready to assist members and make our workout enjoyable.
Helpful (0)
|Replies (0)DM
Dallas M
1 reviews | Active since Jan 2020
18 Apr 2024, 11:01
Best managed gym in Cape Town Northern Suburbs.
I have been a member for just over an year now. I find that the club is managed very well indeed. Locker rooms and associated facilities are always sparkling clean and fresh while the gym floor and equipment itself is cleaned on-going during the day. The Manager, Jeanne goes out of his way to see to any complaints or suggestions we might have promptly. Fitness staff are always ready to assist members and make our workout enjoyable.
0
Replies (0)HD
Heinrich D
1 reviews | Active since Jan 2020
20 Oct 2023, 09:55
****mers - They ***** your money
Most pathetic service ever!! Been requesting since July for them to cancel my membership as contract now concluded. Been emailing and leaving messages for callback ever since, no feedback whatsoever. Don't fall for their sweet talk to open a contract with them alt all. All they do is deduct!!
Helpful (0)
|Replies (0)HD
Heinrich D
1 reviews | Active since Jan 2020
20 Oct 2023, 09:55
****mers - They ***** your money
Most pathetic service ever!! Been requesting since July for them to cancel my membership as contract now concluded. Been emailing and leaving messages for callback ever since, no feedback whatsoever. Don't fall for their sweet talk to open a contract with them alt all. All they do is deduct!!
0
Replies (0)KL
Kelly L
1 reviews | Active since Jan 2020
5 Aug 2021, 09:50
Blocked account
I joined the gym in November 2020, have not made use of the gym since joining... Debit order goes off every month, my account is blocked due to 1 missed payment. Perfect health has not made contact with me to arrange that i catch up with this 1 missed payment nor have they had any interest as to why I have not yet made use of the gym. I sent emails, visited the gym still have not heard back.
Helpful (0)
|Replies (0)KL
Kelly L
1 reviews | Active since Jan 2020
5 Aug 2021, 09:50
Blocked account
I joined the gym in November 2020, have not made use of the gym since joining... Debit order goes off every month, my account is blocked due to 1 missed payment. Perfect health has not made contact with me to arrange that i catch up with this 1 missed payment nor have they had any interest as to why I have not yet made use of the gym. I sent emails, visited the gym still have not heard back.
0
Replies (0)