EV
Emile R
Active since Apr 2021
5
Reviews
0
Industries
Reviews
5 reviews7 months ago
Made my dream come true
I recently purchased my dream car from Mit Mak Motors, and I couldn’t be happier with the experience. Armand’s support and guidance throughout the process were outstanding, making everything smooth and stress-free. The car’s condition exceeded my expectations, and the overall service was excellent. Highly recommended!
53 replies
10 months ago
False Adverti*****t
I enquired about a car that was listed as a 2016 model. I got pre-approval and went through to view the car. It was in good condition and when I wanted to proceed with the offer to purchase. They informed me that its actually a 2014 model. This is false adverti*****t!
0 replies
52 months ago
Incorrect Debit Order
I have been a customer with Home-Connect for more than 4 years now, and never had any problems with my account. But when I went through my debit orders for December, I noticed that they overcharged my account with R1500. It is has been 5 weeks since this incident, and they have not paid back the money, or mentioned their mistake to me. This is completely unacceptable, I can not allow them to take as much money from my account as they want, and as a result, I will be closing my accounts with them as soon as possible. Be sure to double check all your debit orders for home-connect.
0 replies
60 months ago
Terrible installation service
I placed an order with Home-Connect to have Fibre installed at my new house in Doornpoort, they informed me that MetroFibre owned the complex and that Metrofibre will have to come out and do the installation. A week after placing the order, a technician from MetroFibre contacted me to arrange for the installation the next day. The installation was done in less than 15 minutes and I thought that it was good service. They informed me that it will take between 24 hours and 72 hours for Metrofibre to activate the line. I waited 3 days and then contacted them to find out whats going on, they told me we are still waiting for the activation, so for each consecutive day, I contacted them, until a week later, they came back to me and told me that something went wrong during installation and that I have to wait until someone phones me to arrange for repair. It has been 14 days since the original installation and I still have not heard anything back from them!! They can not even provide me with a reference number so that I can call to find out what is going on, they just keep saying that I have to wait until someone contacts me. I am extremely disappointed in how MetroFibre handles installations and repairs and would not recommend doing business with them.
53 replies
61 months ago
Terrible Customer Service!
Terrible Customer service. I have had an account with home connect since 2019, the first year I was extremely satisfied with their service and experienced no problems. When I moved to a new place last year, I placed an order with them to have fibre installed at the new house, they argued with me for weeks saying that the complex does not have fibre, I went and took pictures of the fibre box to show them that they do in fact have fibre. Only then someone came out to install the fibre, but I had to wait another month for them to activate it. I moved to a new place two weeks ago and ordered fibre installation again, it took a week for someone to come out to do the installation, they said it will take between 24 and 72 hours for activation. I waited 3 days and contacted them to ask where in the process we are, they said: "Operations will phone me back". I waited another day, without any feedback, so I contacted them again. For each consecutive day for I contacted them and each time they said "Operations will phone me back". This never happened!! After contacting support for the 12th time, they informed me that there were problems with the installation and that I have to wait for someone to phone me back now to arrange another installation date. It's been 4 days and still have not heard anything back. Don't waste your time with home connect, rather use someone with better customer service.
159 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)