MM
Malatsi S
Active since May 2021
3
Reviews
0
Industries
Reviews
3 reviews36 months ago
Worst service experience
On 2 May 2023,I took my car for the sunroof to be checked. The receptionist told me to wait for the technician. I waited for more than 40 minutes, until I gave up and leave. Little did I know that on Saturday the 6th May 2023, my car will have a faulty spark plug a d be taken to the same dealership. Guess what, my car, a 2023 model C Class with less than 12000 kilometers is still idling at Mercurius Tzaneen due to faulty spark plug today on 12 May 2023. The dealership does not know when they will receive the spark plug. I'm very disappointed 😞 by this worst service experience. I'll never take my car there for service, not even to buy from them.
0 replies
36 months ago
Silas Mangena Kgota Thank you very much
Silas Mangena Kgota, Thank you for realizing my dream. You are the best sales person. You made it possible for me to enter anywhere with a big statement. I highly appreciate for the after sales experience you are giving me. You dont seem to be bothered when i call you several time to ask you this and that about my car. I have no doubt that you will sell me another soon. I verily thank you
0 replies
60 months ago
FAULTY ROLLER SHUTTER ON LEGEND RS
I bought a Hilux Legend RS in January 2021 from NTT Toyota Tzaneen. The Roller shutter for my vehicle only worked for less than 10 days. The dealership above has been unhelpful in that they always told me that they will call me until I decide to take the car to Limpopo Toyota sometime in March 2021. At Limpopo Toyota, I met the lady, namely: Michelle; who arranged diagnostics on the car and confirmed that I'll be contacted for Roller shutter replacement. It was early April when a verbal confirmation to replace the shutter was given to me. To date, I have not received any call from Limpopo Toyota. Now, I'm operating the shutter manually with the help of my children, something Frustrating to the core. This is my first encounter with Toyota as a brand. I never bought a Toyota before. I don't know if I should keep this Frustrating car or not. I now have around 4 months struggling with a car bought brand new. I'm frustrated beyond measure.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)